Krystal

My husband and I have always loved Krystal but don't have one where we live. We stopped here while in town for the weekend and were horribly disappointed. His cheese fries were undercooked and the cheese wasn't melted. My soda didn't seem to have enough syrup in it and tasted like just carbonated water, my pups looked like they'd seen better days, and I didn't even get the Krystal I ordered.

We used to love Krystal's growing up. You could get a sack full for cheap years ago. && they were hitting!😋 Well, times have changed. The burgers were SOAKED with grease! They were not edible. Out of the 3 that came with the meal, one was halfway eaten. It was so bad! Now, I will say, my chicks were good. The combo used to come with 3, and now it comes with 2 & it's almost double the price. 😒🙄 Im not one to lie, so I will say - the fries were hot & fresh. Service was fast & friendly. BUT something has to be done about the burgers & the grease. A burger should never be wet & soggy. It's just sinful. Price is outrageous for quality & quantity. Need some changes, or I don't see Krystal's making it out here forever. Just my opinion 🤷‍♀️

Google says I visited Crystal yesterday I most certainly didn't I haven't eaten there in a couple months. It's fine. It's the Southern White Castle. They call their burgers steamers which I think sounds nasty but they taste good 😂

I don't normally leave that many restaurant reviews, but this is one of the worst places I've been. I probably should've checked the reviews before we ordered. We had some of the same issues other reviewers had. Drinks tasted strange, didn't have any chili pups, had to wait on fries, and the Krystals looked like they had been sitting for a while. Most everything went in the trash. Maybe it was a bad day...maybe not. 🤷‍♀️

Not sure who runs this restaurant, but new leadership is much needed!! Made 2 orders and both were screwed up. Asked for a substitute of onion rings instead of fries. The next one was half right. When we finally received our order, i walked up to notify the mistake. The older worker came to our table and gave us attitude and said we didn't order that. No, we did...Yall decide what to hear over the loud music from their phones!! But after she gave us what we actually ordered she then threw away 2 plates of chili cheese fries that we didn't order in the trash....like wow. Unbelievable. This is NOT the Krystal franchise i grew up with nor worked under. Yall are an embarrassment!!!