Krystal

The food came out hot and delicious! The employees were patient and very kind! 10/10 would come here again. Also, Junkyard Fries are AMAZING!

I was traveling back to Nashville from Panama City Beach and stopped at this Krystals location in Troy. The customer service by Olivia was great! The food was the freshest I’ve had at a Krystals location including back home in the Nashville area. Just hope management see this and recognize her.

It took forever to get our order. When we did finally get it, there was a hair on one of the burgers and two of them were made wrong despite all 4 being ordered the same way. It literally took 7 times to get those same 4 burgers correct and our 3 chiks were still wrong. We didn't receive a receipt after ordering. It appeared as though everyone was in the back talking and not helping the girl at the counter who was getting confused. Compound this with the women's restroom not having any toilet paper in either stall and one actually missing its entire door.

I hadn't eaten at Krystal's before but my Pop suggested we go. Coffee was fresh and when you order your eggs they cook them fresh. My over-easy eggs were cooked perfectly. Our order came out really fast and the employees were happy and helpful. We are going to go back and try their famous burgers next time we go out.

Employees stare at people in line and won’t drive them. Food was cold. One employee had her little kids left alone in dining area running around screaming and touching everything. And now Krystal’s charges a fee to buy their food. Won’t. E back.