Kumori Express

The servers were extremely nice and helpful. The food looks very appealing, however when you bite into it, you get 80 percent breading.

Very disappointed. NEVER going back, go if you want to be talked down to by the cashier. We ordered two sushi rolls (paid $28) and were only given one set of sauces (spicy mayo, red sauce, and soy sauce). Went back to ask for other set of sauces for second roll i paid for and the guy says “you know you can just ask for them right?, here I’ll EVEN give you two” Gee thanks, maybe include them how you should have in the first place, or is management asking yall to skimp on stuff? Watch how they make the sushi’s, look how I got the Chester Roll Go if you want to get scammed

When I was waiting to order the two team members we’re talking to a man who wasn’t a customer while I was ignored for about 3-5 minutes. While the food was okay I noticed there was only two team members that I could see for the service I received there should have been more people on shift. This led to a mistake in food safety as a staple landed on my food thankfully I did not consume it. I was genuinely surprised since the box with general Tori and rice is my go-to safe to say I will never eat here again. I suggest having more people on shift to make sure customers have an excellent experience. I also suggest reviewing food safety practices as well as hygiene because if I got a staple imagine what else could your food be contaminated with.

Ordered through drive through on Feb 25th, waited like 30 mins, and still very disappointed. I paid $21 for a combo roll with 1 side. I thought at that price the sushi would be a generous size and a full 12 pieces. Well I got about 8 pieces small as hell and the side of lo mein tasted bland. Kurai sushi buffet is not only cheaper but they actually give you a better portion and aa far as quality I saw zero difference than kurai. Will never be coming back again and will continously tell everyone I know to never go back again.

⭐️⭐️⭐️⭐️⭐️ Roberto provided outstanding service at Kumori. From the moment we arrived, he was friendly, attentive, and made sure everything was perfect. He was very knowledgeable about the menu, gave great recommendations, and checked in at just the right times without being intrusive. His positive attitude and professionalism really made our dining experience even better. Customer service like this makes you want to come back. Thank you, Roberto!