Little Caesars Pizza

Didn't receive the pretzel crust pizza we ordered. It was just a regular round pizza crust with salt on it to try to trick us. Also had cheese sauce instead of the pizza sauce and had pepperoni on it when we ordered the cheese with pizza sauce option. Pizza Puffs were delicious. Crazy bread was soggy and not worth $4.

Waited almost a whole hour to get my one stuffed crust pizza. When I ordered I was told 10 to 15 minutes. I finally get the pizza seem like it was rushed the cheese was not all the way melted. After all the time I waited the guy at the register did not offer anything for waiting so long.

Ordered an extra most bestest sausage pizza as i was headed home from work. Went inside to get the pizza and I'm knowing she just gave me a classic sausage pizza from out of the thing. Didn't make a big deal because I was ready to go home from work. This is unacceptable when the money is already paid through the app. I called up there and they calls are being forwarded.

I placed an online order and received two emails letting me know that it was ready. I get to the counter and they tell me that they are still waiting on one of the pizzas I ordered to be ready. This was a little frustrating as I ordered ahead due to the fact that I was on a time constraint, and I was notified multiple times that my order was ready. I waited for about 10 minutes before I was given my order, and when I got home I found that I didn’t even get what I ordered. Little Caesar’s is a favorite in my home, but this experience made me consider trying other options for our pizza nights.

I only ordered a pepperoni pizza but something happened with my order so when I came to pick it up they didn’t have my pizza ready so instead they compensated me with a the 3-meat pizza and some cheesy bread. I really appreciated that extra touch of consumer service. I’ve ran into people trying to say “say we can’t do anything sorry” or “well we’ll have to make it from scratch” when things go wrong. I get it people make mistakes sometimes but to immediately recognize and compensate for more than I asked I really respected. This may seem like a basic thing for a business to do but they did it really fast so it seemed like I came to pick up a pepperoni pizza, and immediately got a better deal for it. Good consumer service moment, but you don’t always see with businesses. Pizza was good too