Little Caesars Pizza

I was very excited to get a Little Ceasars back in Coppell, TX. Used to have one, it closed years ago. After ordering several times I am no longer excited. The first order was ICB, I did not check it so when I got it home I found it was lacking in both shake and the garlic butter. It was dry with no seasoning. The second order was ICB & a thin crust pepperoni. Same with the ICB, little shake and little garlic butter. I almost had to pay extra to get it the way it is normally served. Since then, I have ordered 5 or 6 times, usually ICB, pepperoni puffs and thin pepperoni. The pizza is usually fine, the puffs also, but the ICB is always a disaster. The last order was a few days ago. I ordered the new Detroit Style Slices & Sticks. We ordered 2, they were burnt, black on the sides, were dry

I’ve given this Little Caesars two chances since moving to the area, and both visits were unacceptable. First visit: three of the four cheesy jalapeño sauces I purchased had visible mold. I gave them the benefit of the doubt and returned. Second visit (same order as before: cheese/pepperoni pizza, extra sauce, well done): I placed my order in-store and was told 15 minutes. Instead, I waited a full hour. After 40 minutes, the manager admitted he forgot my order and had only made one pizza. When I reminded him, he questioned me until I went to my car, retrieved my receipt, and proved I had ordered two pizzas. Only then did he finish the second pizza, which took another 20 minutes. The worst part? After all that waiting, my order was still incorrect. Both pizzas came out as plain cheese an

Awesome and consistent service. Eat here weekly and food is always fresh. My visit today i ordered and left to go get gas and got a flat. I returned an hour later to get my order and the manager offered to make my order fresh all over again.

I bought 10 pizzas for my staff yesterday, and they were a hit—everyone had great things to say! While picking up my order, I noticed another customer also picking up a large order. Despite the busy time, the customer service was excellent. Nancy, in particular, stood out with her outstanding customer service skills and incredible patience. She made the experience smooth and pleasant for both of us. Kudos to Nancy and the team for handling everything so well!

Food is good when it's actually made right. Last time I ordered their limited time SPICY pizza which comes with pepperoni and jalapenos. They forgot the jalapenos!!!! How stupid. Today i ordered online 2 and a half hours early and before I got out of my car i checked the order and it hadn't even been made yet!! Had to sit and wait while they were busy sooo ordering online is pointless. I'm fed up, the employees need to learn to read.