Loard's ice cream dublin CA

Food safety was a serious concern during my visit. I watched the server handle their AirPods, use the cash register, touch the countertop where customers place items during transactions, and then immediately reach into the cone box with bare hands without washing them. Those same hands were used to grab my cone and serve the ice cream. This lack of basic hygiene is unacceptable when handling ready to eat food. Unfortunately, because of this experience, I will not be returning.

0 stars realistically, Isn't clean ,disgusting place... I stopped by there because I was in the area, I usually go to the one in castro valley. But this is the most disgusting place, freezers were moldy and the lady serving did not use gloves nor give napkins. Refrain from coming to this location and save your time and money. I'll definitely be speaking with Loard's HQ about this because it's truly not okay. Not once in the more than 15 years I've been going to Loard's have I seen a place like this. Sad to see this is even under their name. Unlike any of their other locations 👎

Local Favorite Ice cream 🍦shop is the best With many delicious flavors to choose from as well as sherbet flavors on the menu are my personal favorite! Cute inside dining as well as out front downtown Livermore location is the only ice cream shop my family goes to for ice cream cravings for over 30 years love this place definitely recommend they also have chocolate candy choices and dog treats as well check it out!

Not only have they stopped doing my favorite Sunday of all time. The mint delight Sunday but when I tried to get a hand-packed tub of peppermint which they had and Rocky road which they had the kid behind the counter pointed me towards the prepacked tubs and said that was all they had and they wouldn't do anything special. I am so sad to see this family favorite go straight down the tube

I NEVER post bad reviews, but this was incredibly disappointing. I would expect a chain like Loard's to be consistent across all stores, but this was not it. They were out of many ingredients, my sundae was made incorrectly, and even the ingredients themselves were different than other locations I've been to (pizza pineapple used instead of crushed pineapple?!)! Please either get this location to be consistent with others or rename it to not sour opinions on Loard's.