LongHorn Steakhouse

I came in wanting to have a good steak. Because I was alone I decided to sit in the bar. The drink order was taken and had to ask for a dinner menu. I should have taken this as a sign to move to the dinning room. He took my order, I waited then had to ask for bread. They said it was being baked. The salad came out (brought out by someone else) after a long wait, still no bread, I asked again. Thirty seconds later my steak arrived. Still no bread, I asked again. It came out slightly warm. (Not freshly baked). Everything was brought out by different people. My waiter finally came by I showed him that I received everything at the same time all he did was say sorry. That's appreciated but it doesn't help my dinning experience. Steak was cooked as requested (medium) but it was chard on o

Efren is genuinely one of the best servers I’ve ever had. There are a lot of great people at this place, but I wanted to take a moment to specifically shout him out because his attention to detail is next level and he delivers exceptional service every single time. I actually request him when I come in, which I almost never do at restaurants, because I know it’s going to be a great experience. He’s the man. He’s always on it without being overbearing. He keeps an eye on drinks, times multiple dishes perfectly, and makes sure everything is synchronized with the kitchen. You can tell he cares about the entire experience, not just his section. When he’s running things, everything feels smooth and intentional. What really stands out is his memory and thoughtfulness. He remembers that I like

Can't give enough compliments to this establishment. We went to the Rancho Cucamonga one for Valentines Day. The wait was well worth it!!! Great food, great drinks and great service!! We'll be coming back again & again.

We almost didn't go due to other reviews about unfriendly service but for us that was not the case. We had our waiter plus other servers. The food was great. The appetizer was great, food was costly but well worth it. We will be going back for sure. Oh and it is a loud environment so next time we might sit outside.

made a reservation at LongHorn Steakhouse, but when I arrived the system was not working and the host couldn’t find my reservation. Unfortunately, we had to wait about 30 additional minutes, which was difficult because my mother is handicapped. I called the manager, Terry, and she was incredibly kind and helpful. She quickly worked to find a table for us and made sure we were taken care of. Thank you, Terry, for your excellent customer service and for helping resolve the situation. Your kindness made a big difference .