Manhattan Bagel

I arrived this morning at the drive-through and ordered a sesame bagel well toasted with butter. The young lady at the drive-through repeated the order to me I got on the road only to find that it was barely warmed, and there was the tiniest amount of butter. I don’t understand why it’s so difficult to get exactly what you order. Well toasted means toasted more than once or a longer period of time .. To pay $3.50 for a bagel with butter that probably cost less than $.20. it should be made correctly . The only reason why I gave it a couple stars is because the young lady at the drive through window was welcoming and was nice.

So this is the second time we had a problem with this place. The first time I ordered a salt bagel with cream cheese from the drive thru and got a cut plain bagel with NO CREAM CHEESE, but let it go. This time I went in, there were 3 young kids behind the counter talking about useless nonsense and I asked for an everything bagel with cream cheese. Girl took my order, again no one was doing anything but talking while I waited for someone to cut a bagel, slap cream cheese on it , wrap it up and put it in a bag. At home that takes me all of 3 minutes maybe, but I'm not a bagel master. I waited 10 minutes before the girl who took my order decided it was now time to make my bagel. I ended up with a toasted bagel, which I didn't ask for, no napkin, and half way in the bag. There definitely wasn'

Extremely slow service and vengeful staff. They served me burnt bagels, coffee with grinds in it, wrong flavor. and they are overpriced. I had given them too many chances but burning my bagels because I did not have Pennie’s was the last straw. Don’t go to this store. Bagel barn is a better option with fresher and tastier products and better prices and nice service. I will never go to this Manhattan bagel ever again and will tell all my friends how badly I was treated!

Before you come in, just know, it's pricey. But knowing this, they offer coupons through Val-Pak, which you get in the mail, as well as other discount websites where you can buy certificates. They are located on a busy street corner, and the parking lot is very tight, which makes it difficult to come here by car, so I opted to walk here. They have a few small outdoor tables, which would be great in the fall season. They have one large table indoors, and a couple small ones. They have many employees working, and all are very sweet and polite. The sandwiches are good, but considering the price, they could be a little more generous with the ingredient usage. A little on the bare side. Today, I got their chocolate chip, cinnamon raisin, and hash brown bagels, with a tub of the Honey Alm

Well, the cashier didn't greet me all that was said was what do you need never said thanks for coming in or anything else which is kinda rude. After ordering and sitting down I looked around and this place was DIRTY the wall behind the grill itself was disgusting as the picture shows. I didn't see one rag anywhere. The floor was dirty like it hadn't been properly mopped in a day or two. The food was good like always I like this place but man do they need to teach these kids manners and how to clean better? And maybe buy some rags and cleaning supplies.