Marco's Pizza

My food was 25 minutes later than the time that was given in the email. The store didn't use the order tracker. My meat bowl was luster. It barely had cheese on it and it only filled half the container. The cheese bread was chewy. Both items were barely warm.

Really hate to be that guy but, food was a hour late and cold. I had to call to get updated about my order after 30min of being late was understanding that they could be busy but then another half a hour passes. Wish I didn't pay with credit card cuzz I wouldn't have tipped or just turned them away and ordered else where.

Wrong delivery. I get credited for the salad. Manager did not seem to care the sub was not what I ordered. The people whose order we received will be missing a huge salad we will be throwing away. My husband wanted a Greek salad. And the sub has onions. I cannot eat onions. Done with this store! Called after I saw the sub. Ordered an Italian. Received a meatball. Not a meatball fan. Called the store again. Oh. The Greek salad was to be delivered. Not received as of 7:04. Told the manager we are done. Such poor customer service. There are other pizza/subs places to order from. I hate this. We have loved Marcis. Managers make all the difference. This one is terrible.

It's truly a lack of professionalism in the service. If the system had problems, they should at least compensate the customer, but the service was terrible, especially with the manager. It's a shame, considering we've always received good service before. And this time it was a terrible experience.

The pizza isn’t bad, but I’m less than pleased with my carryout order. I was handed a box that seemingly wasn’t well folder and put together. The box unraveled itself while I was driving, spilling Pizza guts, crumbs and grease all over my brand new cars cloth seats with less than 300 miles on it. I’m pretty peeved about that because not only is half the pizza destroyed, but I’m going to have to spend an hour detailing or paying someone else a bunch of money to clean this mess up. Photos attached. You can see the grease stain where it slid out of the box, and the sides completely unfolded.