Matcha Cafe Maiko

Matcha Cafe Maiko is a cozy cafe in Fort Lee that’s all about matcha and Japanese-style desserts, part of a broader chain known for its matcha treats and soft-serve desserts. The shop’s vibe is laid-back and inviting, making it a nice stop for a quick refreshing drink or sweet treat. Service was quick and efficient, even when it got a little busy, and the staff were friendly throughout our visit. We tried their matcha drink, which was refreshing and had a decent matcha flavor, but wasn't as strong as we expected. The sweets here pair really well with the matcha, leaning toward a balance of creaminess and earthiness without being overly sweet. Overall, Matcha Cafe Maiko is a solid choice if you’re craving something matcha-centric.

Last time I visited, I ordered a matcha latte with red bean. After the first sip, I noticed a strange taste and took another sip to be sure. It turned out the red bean was spoiled, so I had to go back and ask them to remake the drink without it. This time, on 12/27 around 5:30 PM, I ordered a hojicha latte. After placing my order, I noticed there was a free size upgrade promotion running throughout December, so I asked if my drink could be upgraded. The staff member said no, explaining that it had to be done while ordering for the promotion to apply. That excuse felt very lame and honestly came across as laziness, especially since it was a free upgrade and could have easily been accommodated. At another Maiko location (Garden State Plaza), the staff proactively informed me about the prom

I was at maiko just now and this will be my last visit because of what I experienced today with the workers. I ordered a black sesame latte and made it a float with soft serve. From the first sip I could tell the milk was spoiled. I confirmed I wasn’t wrong after my husband tried it too and he almost threw up. We told the staff and I don’t even remember getting an apology for being served an inedible drink. They said we could switch to something else so I asked for just ice cream instead. Then they made it confusing with the price. One worker just decided to make it a medium soft serve without asking me. That cost less than what I originally paid. Then they acted like I owed them. I did the calculation, which was simple math, and knew I paid more not less. So I tried to make it work by ask

love green tea ice cream, so this has always been my go-to place. One small downside is that the texture of the ice cream seems to vary each time I visit. For example, sometimes it’s too frozen and breaks apart, while other times it’s so creamy that it stretches almost like cheese. The staff attending customers are consistently unfriendly. Still, this place has the best green tea ice cream in the area.

Got the matcha latte with ube soft serve and really enjoyed it as I was craving both of those things today and was very happy to find a place that actually serves that. Overall impressed with the amount of combinations they have to offer. I’m 100% coming back to try their banana pudding matcha!!!