McDonald's
Alden, NY · Fast food restaurant
- Address
- McDonald's, 12755 Broadway, Alden, NY 14004
- Phone
- (716) 937-4900
- Website
- www.mcdonalds.com/us/en-us/location/NY/ALDEN/12755-BROADWAY/24722.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 12 AM
McDonald's is a restaurant located in Alden, NY. It is one of 23 restaurants listed in Alden. Its 3.3-star rating is slightly below the Alden city average of 4.4 stars. It ranks #20 of 23 restaurants in Alden. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | 6 AM– |
Customer Reviews
Mobile ordered for myself and my family and everything was messed up. No salt on the fries, all the burgers were missing ingredients, no ice in any of the drinks, one of the drinks was half full, old toys (that's whatever but I figured I'd mention), and missing 3 chocolate milks. One or two mistakes is one thing but 6 in one order that they had time to prepare before I even left the house!? Absolutely not. Do better.
I never leave reviews so believe me, this was BAD. Got food poisoning at this location in December (drive-thru 12/23/2025 at 2:23pm). A family member just went to the same location two days ago (1/26/26) and had food poisoning. Already reached out to customer service to let them know but I am definitely NOT going back to this location.
I went to this location with my little son, who would be going there 1st time in his life, and was excited to get happy meal and a toy! I looked on google maps and checked on McDonalds app, that’s it’s open today on 12-25-25, I made an order, payed for it 20$ and was sure we are good to go and pick it up. The doors were locked, my son had a meltdown for an hour, there was no one. I cannot get a refund in app and my bank charged me for that order. I have no idea how to get my money back, and that is a horrible customer service experience for me and even more for my son who cried for so long. If an app didn’t take orders or at least didn’t charge me for it, or had an option for refund that would be better….
I went through the drive thru on Sunday around 10am. The speaker wasn't working very well, but I heard the girl confirm that I ordered a number 1 (egg mcmuffin meal). I got to the window and she told me I owed $4 and change. I said that couldn't be my order as I had ordered a meal. She looked at the screen confused and said she didn't have my order. She was very blase about it and said she just didn't put it in. She did say it would be out shortly. I said okay, thank you. I don't know what happened, but when I went to open up my bag and eat my meal, the sandwich had just been thrown in the bag- no wrapper or anything. The different parts of the sandwich were strewn around the bottom of the bag and all parts of the sandwich were cold. The english muffin hadn't even been toasted. It was hor
McDonald's is like everywhere else thats fast food.. Overrated the drive thru takes forever because the kids that work there are constantly on their phones. At 5 out of 10 times they will mess up your order. The only thing guaranteed here is that youll over pay
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.