McDonald's

Allen, TX · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Allen
#121
of 243 restaurants
City Percentile
20%
rating percentile
Address
McDonald's, 815 S Allen Heights Dr, Allen, TX 75002
Phone
(214) 495-9930
Website
www.mcdonalds.com/us/en-us/location/TX/ALLEN/815-S-ALLEN-HEIGHTS-DR/23615.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 5 AM

McDonald's is a restaurant located in Allen, TX. It is one of 243 restaurants listed in Allen. Its 3.4-star rating is slightly below the Allen city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday5 AM–
Sunday5 AM–
Monday5 AM–
Tuesday5 AM–
Wednesday5 AM–
Thursday5 AM–
Friday5 AM–

Customer Reviews

★☆☆☆☆ 1.0 dre dawg · Nov 2025

I purchased a triple cheeseburger meal for my son yesterday through the app. Upon preparation for drop-off, my wife noticed that the fries appeared to have been partially consumed and then packaged. My son took a pic after drop off. Due to my work commitments, I was unable to return the bag of food. This level of quality is unacceptable, particularly when paying for a product. I submitted an online report.

★☆☆☆☆ 1.0 Roxanne Reese · Oct 2025

Rude. ZERO customer courtesy. I went through the drive-thru to pick up breakfast. I said good morning to the person taking the order; no response. I gave her my order and she abruptly tells me to pay at the first window. I get to the window and say good morning as I handed her my creditcard; again no response. She hands me my card, I say thank you and she just tells me "next window" and shuts the sliding window. I get to the second window and the young guy opens the window and I say good morning; again crickets and this time zero eye contact. He hands me to cups of orange juice saying nothing then the bag of food; still no eye contact and saying nothing and shuts the window. If you hate your job that much do something that requires no customer service. I've received more courtesy at the D

★☆☆☆☆ 1.0 Robert Boatright · Mar 2026

This McDonald’s is terrible and serving gross food 🤢🤢🤮🤮. They got our order wrong 3 times in a row and then their managers are too lazy to even answer the phone and take care of the paying customers. Gross food/bad service my family won’t be back. Such a disappointment when a good McDonald’s can be turned terrible by lazy management……. ❌❌❌❌❌🤮🤮🤮

★★☆☆☆ 2.0 Tambrisha Gilstrap · Dec 2025

I ordered chocolate chip cookies and they were expired. I didn't notice until I got to work. You all should definitely make sure your checking expiration dates on your items before giving them out.

★★★★★ 5.0 Carla Dicke · Dec 2025

Keep in mind that this is a McDonald's restaurant. The food was great, the service was excellent. The staff is very fast, very efficient, and very friendly. The restaurant is clean and welcoming. Never thought I would give a McDonald's this great a rating but these people deserved it.

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Coffee ✓ Late Night Food

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.