McDonald's

I had an excellent experience thanks to Natasha, the manager at McDonald’s. The service was top-notch, and it was refreshing to finally see a positive change in how things are handled. Natasha’s professionalism and care did not go unnoticed.

Donovan(or atleast that was the name on the name tag) was extremely helpful and a great young man. As I get up there in age my eyesight isn’t the best, and Donovan was extremely helpful with helping me order. He honestly seemed happy to be there and to be talking to me which is something I don’t normally see out of a younger man nowadays. I look forward to coming back and hope every time is as good of a customer service experience as this time was. Thank you Donovan for setting the bar high and making my night great.

I ordered two sandwiches one of them was a meal. First I was upcharged on a drink without being asked or stating that I wanted a bigger drink. Two I watched them take my food to another car that was pulled up handed them the bag when they realized it wasn’t there food I watched them take the bag back & hand it to me !! I said I didn’t want the bag because I just saw it go into another car. They proceeded to say it wasn’t like I didn’t see. Long story short I didn’t eat the food was a waste of $10.18

Usually this McDonalds has good service but lately has been slow. Waited almost 30 minutes in the drive through line for a McFlurry at the 3rd window, left and never got it. Drive around to the lobby and got a halfway melted one…lots of staff standing around.

We stopped by on our way back from Kansas City. It was our half way point. The Dining room was dirty I had to clean the table myself. The food came out hot. The service was average. We usually stop here because of where it is located.