McDonald's

I went to this location today to get my granddaughter a kids’ meal. On the app, I paid an extra $1.00 to have it made with cheese. When I got to the window, they handed me a bag and said, “Have a good day.” I told them I was still missing the kids’ meal. The employee apologized, went back, and brought it out. When I got home, I realized there was no cheese—even though I paid for it. I know it’s just a dollar, but it feels like this McDonald’s can’t get their act together. It’s always something. I called when I got home and asked to speak with a manager. A young-sounding girl told me the manager was too busy and to call back in 10 minutes. I said, “No shit, I just left there.” She told me there was no need to cuss at her. She was right—I shouldn’t have said that, even if it wasn’t directe

This McDonald’s in Beaufort has a sign that says they open at 7:00..yet the inside they refuse to open. They told me today that the drive thru is only open yet there was a customer inside…the excuse when I asked was if not enough people are inside, they won’t open the doors..just drive thru…well if the doors are locked nobody will come inside…the place needs to be fined for false advertising as they are not truly open when they say they are. I wanted to have breakfast with my 11 year old daughter before school. Instead we had to sit in the car. Not the end of the world but I am just big on “do what you say you are going to do.” If the sign says open at 7:00 and we go at 7:20..we should be able to sit inside.

it’s almost every time i go here, SOMETHING is wrong. i make sure to be super specific because if im not, they get simple things completely wrong lol. this morning i got a side of bacon, usually consisting of 2 FULL STRIPS of bacon. which the person taking the order clarified (with an attitude but whatever) then i open this… what even is this. it’s a single piece… ripped in half.. why am i paying any more than a single dollar for this.. yall need to do better.

I went in there tonight for something to eat . Firstly I had to order at the kiosk because no employee is attentive to the customers who walk in . Secondly I had to sit there and wait for 5 minutes just to get 2 sauces that I had already ordered & should have received with the rest of my order . So then my nuggets got cold because of this inconvenience. Lastly and the most important thing , as I was sitting down eating my cold nuggets I witnessed a child of an employee (no older then 8 years old) wiping down all the tables in the establishment. Is the child going to get paid? Since when is it okay to let a child do an employees job?

plain with just cheese doesn’t mean plain with random sauces in the middle. every restaurant i go to has this issue.