McDonald's
Big Stone Gap, VA · Fast food restaurant
- Address
- McDonald's, 1935 Neeley Rd, Big Stone Gap, VA 24219
- Phone
- (276) 523-2820
- Website
- www.mcdonalds.com/us/en-us/location/VA/BIG-STONE-GAP/HWY-23--58/11500.html?cid=RF:YXT:GMB::Clicks
- Status
- Closed · Opens 6 AM
McDonald's is a restaurant located in Big Stone Gap, VA. It is one of 20 restaurants listed in Big Stone Gap. Its 3.6-star rating is slightly below the Big Stone Gap city average of 4.4 stars. It ranks #10 of 20 restaurants in Big Stone Gap. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 6 AM–11 PM |
| Sunday | 7 AM–11 PM |
| Monday | 6 AM–11 PM |
| Tuesday | 6 AM–11 PM |
| Wednesday | 6 AM–11 PM |
| Thursday | 6 AM–11 PM |
| Friday | 6 AM–11 PM |
Customer Reviews
We fell in the restroom because it was so slippery. They hadn't mopped yet. Took 10+ minutes to get our order of 4 filet o fishes, and then on the filet there was hardly any tardar sauce and a half piece of cheese.
The staff truly excel here. They are very friendly and efficient! My iced coffee was prepared in a timely manner and was delicious. The bathroom was also clean, which is a great plus. Overall, I would highly recommend this location!
Stop here sometimes on my way to Norton. Lady who works drive-thru is typically hateful. The food was fresh but the tea had been made and watered down and looked almost like dirty water.
I ordered the 2 for $5 mix and match and got 2 fish filet with mayo, no tartar, and a basket of fries with no salt. They fries were greasy and didn't seem fresh, and for some reason, I got two McChicken patties on buns with mayo. I made a verbal complaint with manager (over the phone) who said his name was Adam and was told they would put my name down because I don't wanna backtrack to the store, but could get replacement next time I come thru. Please double check your food before you leave, like I wish I did. They're usually decent at their orders unless it like above or bacon big Macs(never could get bacon on them when they were offered). I will update if I get it replaced or not
i have been there multiple times before close now and they refuse service and ignore me. i understand it’s getting late and towards closing but when i see someone in the drive through before me and then you don’t serve me what does that make me think. i get off work late but arrive before their said “ closing time” and cant ever get any service. i know its frustrating but it also frustrating for me too when i get off late and am starving and they’re technically still open. tonight i waited about 6 minutes before i decided to pull around. they were all outside smoking.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.