McDonald's
Burlington, MA · Fast food restaurant
- Address
- McDonald's, 55 Middlesex Turnpike, Burlington, MA 01803
- Phone
- (781) 272-4165
- Website
- www.mcdonalds.com/us/en-us/location/MA/BURLINGTON/55-MIDDLESEX-TPKE/1473.html?cid=RF:YXT:GMB::Clicks
- Status
- Closed · Opens 5 AM
McDonald's is a restaurant located in Burlington, MA. It is one of 130 restaurants listed in Burlington. Its 3.7-star rating is slightly below the Burlington city average of 4.1 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–1 AM |
Customer Reviews
Horrible service. Do not go there! I was there on Wednesday 11th around 10:20 pm. I ordered a fish fillet sandwich and they messed up my order on purpose. I paid more and received something I didn’t ordered. The individual hand me the order and I knew something was wrong. Unfortunately I saw it when I got home.
Fairly average McDonald’s. I had to stop here for something quick to eat and everything was fairly normal and the nuggets were okay. In the area it was also the only place that had WiFi and phone charger/outlet which I desperately needed since I was kind of lost and my phone was dead. They let me charge my phone with no hassle.
Made an online order during normal operating hours, only to find out the restaurant was closed and still accepting orders. I immediately tried to refund my order, and was denied multiple times because they were “making my order” despite multiple signs saying they’re closed and the doors being locked. My money was taken out of my account and there is no implication that I will get my money back without disputing the charge with my bank. Absolutely terrible experience.
Very disappointing staff and food. We did a drive-thru. The lady who took our order did understand and put half oder. We had to repeat ourselves multiple times for her to understand. We ordered the snack wrap spicy one and oreo mc-flurry. There is a short built Mexican lady that works there. She prepared our order and totally messed it up. On the wrap there was no sauce and for Mc-Flurry, she just dumped soft serve ice cream and put the tiniest amount of oreo on top of it, so basically she doesn’t even know how to make Mc-flurry. We drove back to ask them, this time the guy came and said the machine is broken.. wierdly enough he said he will make it again and the Mexican lady started YELLING and did a TOTAL MELTDOWN IN HER LANGUAGE. although we don’t understand their language but it was cl
Went to get mc flurries and I wanted to use my app and asked if I could apply the points. The young woman I was speaking to was short, rude on top of being hard to understand. I understand it gets late and their jobs are tiring but that is not an excuse to disrespect a polite paying customer. The food and payment was alright but the attitude was absolutely horrible and I would not want that same person again or wish for anyone else to be serviced by her.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.