McDonald's

Cambridge, MA · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Cambridge
#415
of 464 restaurants
City Percentile
6%
rating percentile
Address
McDonald's, 186 Alewife Brook Pkwy, Cambridge, MA 02138
Phone
(617) 876-6509
Website
www.mcdonalds.com/us/en-us/location/MA/CAMBRIDGE/186-ALE-WIFE-BROOK-PKY/14638.html?cid=RF:YXT:GMB::Clicks
Status
Closed · Opens 7 AM

McDonald's is a restaurant located in Cambridge, MA. It is one of 464 restaurants listed in Cambridge. Its 3.3-star rating is slightly below the Cambridge city average of 4.3 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

Saturday7 AM–1 AM

Customer Reviews

★★☆☆☆ 2.0 Hassnine Hassan Rahat · Mar 2026

Long line, kiosks not printing receipts, and orders not showing on the screen. On top of that, not enough staff to handle the crowd. This was easily one of the worst McDonald’s experiences I’ve had. I watched people waiting more than 25 minutes just to get their order. Definitely needs better management during busy hours.

★☆☆☆☆ 1.0 Jim Gavin · Feb 2026

There is never anyone at the cash register to order. The tables are always dirty. Alot of the workers do not understand English well , so when you do finally get to order....it takes multiple times to eventually get them to understand your order. My order occasionally still comes out wrong even after explaining it multiple times. It's an aggravating experience almost every time.

★★★★☆ 4.0 Timur Rustamov · Feb 2026

Raher small location with no drive through. As per usual, need to check your bag for accuracy. Orders can get longer than suggested in the app unless you remind the staff about it a few times. MAKE SURE TO USE THE APP for special offers and points. I may pay as little as 50% of the full meal price when using the app.

★☆☆☆☆ 1.0 YJ Cho · Feb 2026

Ordered through kiosk but they missed one hamburger. Had to come back to pick up with no apology nor compensation at all. Take home lesson is checking the missing items before or no more visit this store.

★☆☆☆☆ 1.0 Kaitlyn McCarthy · Nov 2025

Employees at 10:15 p.m. had a physical barricade made of chairs and high chairs laying on their sides. Blocking off the restrooms and an employee came out and yelled at me that the bathroom was closed when I needed to change my tampon. I would give zero Stars if I could

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.