McDonald's
Chester, VA · Fast food restaurant
- Address
- McDonald's, 13131 Kingston Ave, Chester, VA 23836
- Phone
- (804) 530-3453
- Website
- www.mcdonalds.com/us/en-us/location/VA/CHESTER/13131-KINGSTON-AVE/12120.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 12 AM
McDonald's is a restaurant located in Chester, VA. It is one of 128 restaurants listed in Chester. Its 3.6-star rating is slightly below the Chester city average of 4.0 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM– |
Customer Reviews
12/13/25 see pictures until I can put in words my disappointment. 11/17/25 Excellent experience today with the curbside ordering and everything was fresh. Im happy everyone is always so nice here. Its my favorite McDonald's. The hash brown fits perfectly! This is the best way to eat breakfast. The tea was excellent today! 2/10 Apples expired yesterday. I ordered today at lunch. 6/16 I received an incorrect sandwich. It was supposed to have no pickle but had no onion. I included my order picture to prove i ordered no pickle correctly. 72025 Burger and fries were bad today. Old and dry burger. Soggy old fries.
I returned my burgers because they were cold and hard. Instead of receiving professional customer service, I was mocked and treated disrespectfully by staff in front of my face. No customer should ever be made to feel embarrassed or ridiculed for requesting fresh food. What concerned me even more were serious hygiene issues I witnessed. An employee assisted with handling a mop for cleaning, then gave another employee a handshake (“dap”), returned to the kitchen without changing gloves, and proceeded to prepare a McChicken. This is a major food safety violation and extremely alarming. Between the disrespectful treatment and the lack of proper sanitation practices, this experience was unacceptable. I am requesting that upper management or corporate leadership review this incident and contact
Made a quick stop on our 1000 mile journey to Florida for breakfast. The man who brought our food out was by far the best and most friendly service I have had from a McDonald's.
Okay guys. If you're going to do the monopoly game, I want my monopoly pieces. I ordered a 10pc large combo. Food wasn't all that bad. Plus received No gaming stickers! Guy just put the bag on the counter and called my name, didnt even stay long enough to ask. Sigh... Okayyy McDonalds... 0 for 2! One more chance and I'm done, frfr.
McDonald's seriously needs to replace the managers in this location. Poorly ran. Always slow. Tonight I went to pick up a doordash at 8:50 pm. Doors are locked even though the sign and Google says the dining room doesn't close until 11 pm. Drive thru was at a stand still. I sat at the speaker for 7 minutes and no one said anything. No "I'll be right with you" or nothing. Hands Down the worst location I've ever been to. I will never accept an order from here again after this has happened multiple times. Learned my lesson.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.