McDonald's
Columbus, MS · Fast food restaurant
- Address
- McDonald's, 1840 Hwy 45 N, Columbus, MS 39701
- Phone
- (662) 328-9444
- Website
- www.mcdonalds.com/us/en-us/location/MS/COLUMBUS/1840-HWY-45-N/23384.html?cid=RF:YXT:GMB::Clicks
- Status
- Open 24 hours
McDonald's is a restaurant located in Columbus, MS. It is one of 116 restaurants listed in Columbus. Its 3.2-star rating is slightly below the Columbus city average of 4.3 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
Customer Reviews
I ordered a meal and asked to upsize the drink. The order never showed on screen, the guy at the pay window didn't repeat my order, just mumbled a total and held out his hand for payment. I got the receipt and drove to the next window only to realize I had been charged for a large meal. When I asked about it, I was told that if I wanted a large drink, I was required to upsize the whole meal. When I questioned if that was a recent change as I up size my drink all the time, the manager immediately began raising her voice and telling me to pay better attention. And when I tried to leave she kept berating me. I finally left. I asked for clarification, not a lecture on being stupid. As someone who has worked for McDonald's I am very disappointed in that manager.
I see why they have a 3.2. You can clearly see they don’t care about their job or the food they serve. I asked for hot, fresh fries and cookies. The fries were crumbs and not hot or fresh. Sent the fries back only to get basically the same thing. Never again. The one employee was leaning in the receiving tray on her phone…
I ordered 4 identical happy meals, and a big Mac meal. The kids meals were all 4 piece chicken nuggets. Two of the happy meals had no chicken nuggets. The floor on multiple occassions has had some form of slippery substance on them. My kids played in the play area observing the no shoes rule. Their socks were covered in a black slime when they were done. I spoke to two people, who acknowledged the mistake, and who tyen proceeded to do nothing about it, and continue to fill the orders of others. I waited there for about 10 minutes before leaving. Two other people had issues with their orders as well. They were waiting with me. Their order kiosks did not print receipts either.
Over the years of going to this place it gets worse each visit. I ordered a 40 pc nugget meal and the fries and nuggets were cold, they didn't give me the proper sauce that I asked for and they got both of my children's happy meals and drinks wrong.. Somedays it's better than others but you still have to correct them with something
HORRIBLE CUSTOMER SERVICE!! I came through the drive- thru and ordered a small Dr. Pepper and a Double filet o fish with NO CHEESE, extra tartar sauce and tomato. Upon first receipt of my sandwich, there were two fish patties but there was STILL CHEESE. So I sent it back, only to get ONE fish patties when I ordered and paid for TWO! So for a second time, the sandwhich was returned and this time asked for a refund because my lunch break was over. While waiting for my refund, you can hear the employees in the kitchen becoming frustrated and upset about a sandwich that THEY MESSED UP!! TWICE!! Then the employee at the front counter wants to get an attitude when nothing was said to her in the first place!! Do not support this establishment, again HORRIBLE CUSTOMER SERVICE, HORRIBLE ATTITUDES.
Accessibility & Amenities
Services
Top Restaurants in Columbus
| Name | Rating | Reviews |
|---|---|---|
| Gratia Artisinal Eatery | ★★★★★ 5.0 | 20 reviews |
| La Campana Cocina Y Cantina | ★★★★★ 4.9 | 20 reviews |
| D&K BBQ | ★★★★★ 4.9 | 20 reviews |
| Columbus Lowndes Public Library | ★★★★★ 4.9 | 20 reviews |
| Taylor Made Cake | ★★★★★ 4.9 | 20 reviews |
| Munson and Brothers Trading Post | ★★★★★ 4.8 | 20 reviews |
| Brother's Keepers Bar- B- Que | ★★★★★ 4.8 | 20 reviews |
| Shadowlawn Bed & Breakfast | ★★★★★ 4.8 | 20 reviews |
| Vibe Café | ★★★★★ 4.9 | 16 reviews |
| Coffee House on 5th | ★★★★★ 4.7 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.