McDonald's

The service was horrible. My fries were not fresh & as you will see in the picture there was hair in my food. 🤢 I will never eat here again. This was a bad experience for a family of 4 just looking for a quick bite.

I am so disappointed in this McDonalds - my husband got a double quarter pounder meal and one of the patties was raw & he didnt notice until after he had already taken 2 bites out of it! I know this is not a top tir Michelin restaurant but to get raw food is crazy. This is disgusting and whoever is cooking needs to be re-trained on how to do it properly.

I waited in line at drive-thru which means id be driving eating or have to get home to eat...sandwich was messy...so no driving to eat which made it cold when I coukd eat it...fries were dumped in bag so hard to eat as well along with the fact they were old before leaving...lobby locked and long line still so I left even after turning around to get replacements...no tea I assume because they wanted to not have to clean at closing...no napkins in bag...the meal I got came with a 4 piece nugget which was actually a 3 piece...I would call to have them make it right but I dont live down the street...im sure if I did I might would've known better to go there or id knew this wasn't normal...

This is the second time and three days that I have gone to the same mcdonald's in covington on 142 and the Coke was flat. But the first time they offered me another drink.I drove off with its sweet tea because I was late for my doctor's appointment after that I took a swallow and it was unsweet tea. I drove back around and explain to them that it was unsweet tea.They gave me another glass and of another container, and it was unsweet tea also. This time I demanded my money back because they couldn't get it right. Every time I go to this mcdonald's, something is wrong.Stupid meJust can't seem to remember not to go there.

I am absolutely disgusted by my experience at this McDonald’s. I ordered a burger and discovered a bug inside my food — something no customer should ever have to experience. When I brought it to their attention, there was no real apology, accountability, or sense of urgency to make things right, other than the refund I requested. It’s completely unacceptable for a restaurant that serves hundreds of people a day to have such poor food safety standards. This experience has made me lose all trust in McDonald's as a whole, and I won’t be returning. I strongly suggest that McDonald’s corporate review this store’s cleanliness and food handling practices immediately.