McDonald's

Gainesville, VA · Fast food restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Gainesville
#75
of 92 restaurants
City Percentile
11%
rating percentile
Address
McDonald's, 7461 Hillwood Dr, Gainesville, VA 20155
Phone
(703) 753-3465
Website
www.mcdonalds.com/us/en-us/location/VA/GAINESVILLE/7461-HILLWOOD-DR/34953.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Gainesville, VA. It is one of 92 restaurants listed in Gainesville. Its 3.3-star rating is slightly below the Gainesville city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 Nikk McAndrews · Jan 2026

It's a nice McDonald's... Great staff. Great food. Restaurant was clean and the staff were very willing to help - I was standing at the counter waiting on food and was asked twice if I needed help by separate team members.

★★★☆☆ 3.0 Barbara Thompson · Nov 2025

This was the most unfriendly McDonalds I have ever been too. You had to order on the kiosk, which wouldn’t print a receipt. They brought our food out, we couldn’t fill our own drinks, so I got a cup of ice and a little Diet Coke, couldn’t find a human to get a refill. I didn’t like the situation of auto serve with no human interaction, I hope this isn’t our future.

★☆☆☆☆ 1.0 Trevor Kane · Feb 2026

Ordered a "regular" M&M McFlurry and they literally just gave me the small amount in the regular cup. $5 is already ridiculous for a regular McFlurry, but adding significantly less than you're supposed to is just typical corporate greed. Will not be spending my money here ever again.

★☆☆☆☆ 1.0 William James Baumbach II · Oct 2025

QR code scanner at the kiosk doesn't work, the receipts it prints out aren't legible, french fries were not salted, And it's ridiculous they don't keep out in the lobby condiments napkins.

★☆☆☆☆ 1.0 Lindsay Kraus · Jan 2025

I placed a mobile order here today. Received my food, pulled over to eat… and opened my nuggets. (Photo attached). I don’t know WHAT it was, but it looked nasty. When I pulled up to get a refund (I’m now not willing to eat anything in my bag), the manager told me accusatorially that they don’t have anything that looks like that in the restaurant. I told her I didn’t know what to tell her, that that’s what I found, and they told me to pull up. They refunded me like $5 for a $20+ order and gave me a quick sorry—they wouldn’t give me the full refund for my meal. I come here a lot since I have a job on the go. I’ve never once made a complaint or requested a refund. But that was absolutely absurd. (They did offer me free food, but I didn’t want to eat ANYTHING from there after finding that)

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.