McDonald's

Gaithersburg, MD · Fast food restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Gaithersburg
#274
of 370 restaurants
City Percentile
18%
rating percentile
Address
McDonald's, 19388 Montgomery Village Ave, Gaithersburg, MD 20879
Phone
(301) 987-8702
Website
www.mcdonalds.com/us/en-us/location/MD/GAITHERSBURG/19388-MONTGOMERY-VILLAGE-AVE/21078.html?cid=RF:YXT:GMB::Clicks
Status
Open 24 hours

McDonald's is a restaurant located in Gaithersburg, MD. It is one of 370 restaurants listed in Gaithersburg. Its 3.7-star rating is slightly below the Gaithersburg city average of 4.2 stars. There are 10 photos associated with this location.

About McDonald's

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More

Hours

FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Vanessa Avalos · Sep 2025

I went through the drive-through and ordered pancakes with a sandwich meal. When i got my pancakes it looked like someone blew their nose and packed it tightly then put it in with my pancakes. I wasn’t rude when ordering but this is disgusting. I came back to the establishment and the women’s in the back who were assembling the food called me a liar and started talking shit to me in Spanish like i couldn’t hear her. Will never be going here again because this seems to be a reoccurring thing. The manager was able to get me a full refund but that doesn’t really dismay what i saw.

★☆☆☆☆ 1.0 Andonis M · Jan 2026

It’s hit or miss here with food and service! You either going get terrible cold old food from warmer or you might get reheated food! It’s 50/50 at best and doesn’t matter when you go it depends who is working! Best of luck! Supervisors and management don’t care! Rats all around the building and garbage.

★☆☆☆☆ 1.0 Lhenny Medea · Oct 2025

This is the closest McDonald’s to my house, so I’ve been here a few times — but the service has consistently been terrible. The staff always seem rushed, and orders are often missing items or just plain wrong. Today’s visit was the last straw. I came through the drive-thru with two separate orders, but they combined them into one and I paid with Apple Pay before realizing. When I asked for a refund, they directed me to the second window. The manager, Yesenia, was rude and completely unapologetic. She told me to drive back around for the refund, and when I did, another manager, Nicole, handled it. Instead of asking what the issue was, Nicole immediately asked for my phone, processed the refund, and started chatting with a coworker about my situation — again, with zero apology or professio

★★★★★ 5.0 Anthony Gualtieri · Oct 2025

Stopped here to get a friend a Big Mac, quarter pounder with cheese, and a large fry. I haven't been to Mickey D's in a decade so believe me I was surprised to see the food cost over $18. The service was friendly and quick. No idea about the food. I didn't eat it. I will say that the drive thru location is bad for the traffic flow around it.

★★★☆☆ 3.0 mabina · Oct 2025

I was in and out. Quick service. I must have passed there on down time. Friendly staff. The food was good as expected. The fries were hot, just the way I like em.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBreakfast restaurantCoffee shopHamburger restaurantRestaurantSandwich shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.