McDonald's
Gaithersburg, MD · Fast food restaurant
- Address
- McDonald's, 19388 Montgomery Village Ave, Gaithersburg, MD 20879
- Phone
- (301) 987-8702
- Website
- www.mcdonalds.com/us/en-us/location/MD/GAITHERSBURG/19388-MONTGOMERY-VILLAGE-AVE/21078.html?cid=RF:YXT:GMB::Clicks
- Status
- Open 24 hours
McDonald's is a restaurant located in Gaithersburg, MD. It is one of 370 restaurants listed in Gaithersburg. Its 3.7-star rating is slightly below the Gaithersburg city average of 4.2 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | Closed |
Customer Reviews
I went through the drive-through and ordered pancakes with a sandwich meal. When i got my pancakes it looked like someone blew their nose and packed it tightly then put it in with my pancakes. I wasn’t rude when ordering but this is disgusting. I came back to the establishment and the women’s in the back who were assembling the food called me a liar and started talking shit to me in Spanish like i couldn’t hear her. Will never be going here again because this seems to be a reoccurring thing. The manager was able to get me a full refund but that doesn’t really dismay what i saw.
It’s hit or miss here with food and service! You either going get terrible cold old food from warmer or you might get reheated food! It’s 50/50 at best and doesn’t matter when you go it depends who is working! Best of luck! Supervisors and management don’t care! Rats all around the building and garbage.
This is the closest McDonald’s to my house, so I’ve been here a few times — but the service has consistently been terrible. The staff always seem rushed, and orders are often missing items or just plain wrong. Today’s visit was the last straw. I came through the drive-thru with two separate orders, but they combined them into one and I paid with Apple Pay before realizing. When I asked for a refund, they directed me to the second window. The manager, Yesenia, was rude and completely unapologetic. She told me to drive back around for the refund, and when I did, another manager, Nicole, handled it. Instead of asking what the issue was, Nicole immediately asked for my phone, processed the refund, and started chatting with a coworker about my situation — again, with zero apology or professio
Stopped here to get a friend a Big Mac, quarter pounder with cheese, and a large fry. I haven't been to Mickey D's in a decade so believe me I was surprised to see the food cost over $18. The service was friendly and quick. No idea about the food. I didn't eat it. I will say that the drive thru location is bad for the traffic flow around it.
I was in and out. Quick service. I must have passed there on down time. Friendly staff. The food was good as expected. The fries were hot, just the way I like em.
Accessibility & Amenities
Services
Top Restaurants in Gaithersburg
| Name | Rating | Reviews |
|---|---|---|
| Ice Cream Worx | ★★★★★ 5.0 | 20 reviews |
| Health Pack Meals | ★★★★★ 5.0 | 20 reviews |
| Baskin-Robbins | ★★★★★ 4.9 | 20 reviews |
| All American Vegan | ★★★★★ 4.9 | 20 reviews |
| Uncle Marco's Express Peruvian Restaurant | ★★★★★ 4.9 | 20 reviews |
| Victorias Food Truck | ★★★★★ 4.9 | 20 reviews |
| Andrea’s Taqueria | ★★★★★ 4.9 | 20 reviews |
| Gardenia’s Cafe | ★★★★★ 4.9 | 20 reviews |
| Savory Pot Biryani | ★★★★★ 4.9 | 20 reviews |
| Cayta Peruvian Cuisine | ★★★★★ 5.0 | 17 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.