McDonald's
Gastonia, NC · Fast food restaurant
- Address
- McDonald's, 2998 E Franklin Blvd, Gastonia, NC 28054
- Phone
- (704) 853-3716
- Website
- www.mcdonalds.com/us/en-us/location/NC/GASTONIA/2998-E-FRANKLIN-BLVD/11401.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 11 PM
McDonald's is a restaurant located in Gastonia, NC. It is one of 204 restaurants listed in Gastonia. Its 3.0-star rating is slightly below the Gastonia city average of 4.1 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–11 PM |
Customer Reviews
I placed a Curbside Pickup order and waited around 20 minutes - nobody brought it out. When I finally went inside, my order was just sitting there on the counter. I told the cashier that it was mine, and instead of being helpful, she gave me a look like she was doing me a favor by handing it over — even though I had been waiting for so long.
We went here after a fun day at Martha, Rivers Park and fully enjoyed ourselves. We sat down and got a little meal and a little treat for the kiddos and just enjoyed some air conditioning and a very clean store while we were there. I would also like to add that we had no issues with our food. That is a rarity and fast food this day and age. We were able to get everything correctly. The first time it was hot. It was fresh and I fully enjoyed my snack wrap. Also, where some people don’t bring your food straight to your table even though the Service is offered a very nice young lady brought us our food. We will be coming back again after another one of our park trips.
We ate here on September 18, 2025 while our EV was charging at the Tesla chargers in the Franklin Square parking lot. The service and food were fine, but access to the restaurant was not. The sidewalk from the doors was painted black ending in an 8" drop to the drive. My wife didn't notice the curb, stepped off bumping her head, hand, knee and elbow and spraining her ankle. A kind bystander and the manager on duty were sympathetic and helpful in getting her in the car. The sidewalk definitely needs work.
I went to this location 12/17 btw 2:50-3:10p due to being in a rush and not having eaten all day. I ordered a 6pc chicken nuggets kids meal, double fries, a sprite & buffalo sauce. When I paid for my food at the 1st window I asked for my receipt & was told that I would get it at the 2nd window. The girl with dark spots all over her face hands me my food in a McDonald's paper bag & to myself I am like okay. I then ask for 2 packs of ketchup she has an attitude with her lips stuck out, gets it and tell me to have a blessed day. I tell her the same while looking at her shaking my head because something is clearly wrong. I get back to where I needed to be. What I got vs what I ordered was a 4pc nugget, double fries, a sprite with hot mustard sauce in a McDonald's bag without a toy or a receip
Customer service wasn't good here, the females didn't have anything on their long hair including the manager! Had to pull up and wait for the food which was warm by the time we got it‼️‼️‼️ and still had missing items, I won't be returning here unless I absolutely have to ‼️‼️‼️‼️
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.