McDonald’s

Kannapolis, NC · American restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Kannapolis
#59
of 117 restaurants
City Percentile
18%
rating percentile
Address
McDonald’s, 5040 Dogwood Blvd, Kannapolis, NC 28081
Phone
(980) 332-4170
Website
mcdonalds.com

McDonald’s is a restaurant located in Kannapolis, NC. It is one of 117 restaurants listed in Kannapolis. Its 3.6-star rating is slightly below the Kannapolis city average of 4.2 stars. There are 10 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Brittany Atkins · Feb 2026

By far one of the best McDonald’s experiences I’ve had! The service was quick, the restaurant was spotless, and every employee I interacted with was so nice, joyful, and welcoming. You can tell they care about their customers. My food was fresh and satisfying, and the whole visit just felt easy and pleasant. I’ll absolutely be coming back — this is officially my go-to McDonald’s for me and my kids!

★★★★★ 5.0 S P · Jan 2026

Grand opening!!! Amazing staff!! So cheerful, very helpful. Tiny dining area. Food fast and ready upon arrival using app. (Might want to remove plastic from cameras on outside of resturant) Staff was busy keeping dining area clean while speaking with customers.

★★☆☆☆ 2.0 Akira Grey · Jan 2026

So nice to have a new McDonald's that's not near the chaos of the Target shopping center. I gladly drove several miles past that McDonald's just to go to this new one only to be disappointed. Upon entering it was VERY clean. The staff were SUPER friendly! Buuuuut... I was the only one there. So why did my food take forever to come out and why was my burger so cold that the cheese on top was also still cold? I also got a new spicy chicken sandwich that was also barely warm. The only thing that was actually hot were the fries. So I guess everything else had to sit and get cold while the fries cooked? Not very good multitasking. I'll try the drive-thru tomorrow and report back. Lol Update: I went through the drive-thru for lunch today. The quality was the same as yesterday, the fries wer

★★☆☆☆ 2.0 Brad Sloop · Jan 2026

Just visited because it's out of the way of the busy parts of the city. Kids working there were not very friendly. No response just shoving the bag out the window and I said thanks. I just feel that a little more effort towards customers would go a long way for the future. This generation of kids are just lacking in social skills.

★★☆☆☆ 2.0 Gabby Huffstetler · Jan 2026

Let me start by saying the staff has been kind and welcoming every time Ive been through the drive thru and the restaurant is clean. The down side is every time ive went, there is ALWAYS something wrong with my order. Ive tried to give this location many chances but its absolutely ridiculous. Its like the order details aren't being paid attention to at all. I pay for extra syrup and cream in my iced coffee and it never comes with it. Today I got a steak egg and cheese bagel and there was no egg on it, and that was just todays mess up. I understand this is a new restaurant but come on, do better.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

American restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.