McDonald's

Well let's just say that I have never been more surprised by going to a fast food place than my experience from this Leesburg location. I found their meal deal for the big Mac combo to be a decent price...little did I know that I was going to be greeted with a joke of a burger. The picture says it all....they didn't even try and if they say they did, well let me just leave it at that.

This particular McDonald's has proven to be lack luster. There is zero excuse to ever send food out like this.

I just left from here like 5 minutes ago and my order was wrong I ordered a double quarter pound with no onions add mayonnaise, lettuce and tomatoes and I received a more or less plain burger

I’m writing to express my frustration with the so-called *24-hour service* at your location. On 2/4, between 2:22 AM to 2:29 AM, after a long night of construction work, I pulled up to the drive-thru expecting to place an order. Instead, I was completely ignored. I waited at the speaker with no greeting, no acknowledgment, and no attempt to take my order. I then pulled up to the window, where multiple staff members clearly saw me. I tapped on the window to confirm if they were taking orders, and they deliberately put their heads down and acted as if I wasn’t even there. This is more than just bad service: - It’s a total misrepresentation of your claim to be open 24 hours. - It reflects extremely poorly on your staff and your company’s standards. - You have employees on the clock not wo

This location is famous for poor customer service. But we deal with it for the convenience but after getting banned I am going to reignite my love with the whopper and the classic chicken sandwich. I will say I did go off on an employee after my kids were signaled out instead of the family members of an employee for eating our food. So done with the poor service of mcdonalds.