McDonald's

I’ve tried to call the manager on duty 3 times today. At 6:45 this am I bought a large hot mocha. When I got to work about 3 blocks I picked up my cup and it was barely warm. I did not even have 1/2 cup of coffee in the large cup. Just a lot of melted foam. This is not the 1st time this has happened at a McDonald’s. They were not busy at the time and no reason for it to have happened. It’s a matter of poor customer service and poor job attitude. Very disappointed in what use to be a pretty good company.

This place was horrible I did curbside pick up they completed my order so I had to walk in the store to ask for my food and the lady basically just threw me the bag towards me and continued on with her day , on top of all this my order isn’t even right I asked for a cheeseburger they gave me a six piece nugget it was bad customer service my fries was also just poured in the bag. I will not be back and I think I will also be reporting this as well

Without a doubt, the worst place to order from the drive-thru. Since when did McDonald's become SLOW FOOD? It took 40 minutes to get my order, and in the end, I had to go inside to get it. Too many people there doing absolutely nothing.

I remember when they trained the employees to confirm the order at BOTH WINDOWS. instead of spouting some number at me at the first window, and handing you a bag at the second amd immediately closing the windows in your face. customer service is absolutely atrocious. train your staff accordingly

I know… 5 stars ⭐️ it’s a reach but here’s the thing…. The only time of year my wife and I go to McDonald’s is when McRib is on the menu. Restaurant was clean and not overly crowded. The service was spot on.. no problems there. McRib and fries 🍟 were HOT and FRESH. Can’t beat that with a stick. 👍