McDonald's
New London, CT · Fast food restaurant
- Address
- McDonald's, 406 Colman St, New London, CT 06320
- Phone
- (860) 443-9377
- Website
- www.mcdonalds.com/us/en-us/location/CT/NEW-LONDON/406-COLMAN-ST/5397.html?cid=RF:YXT:GMB::Clicks
- Status
- Open · Closes 2 AM
McDonald's is a restaurant located in New London, CT. It is one of 111 restaurants listed in New London. Its 3.7-star rating is slightly below the New London city average of 4.3 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 5 AM–2 AM |
Customer Reviews
not sure who the lady with red hair and glasses is but if she’s in a managerial position she SUCKS. drink completely forgetten about in doordash order. no problem, i’m not upset i can go to the restaurant and pick up. the woman tells me i can’t and must file a complaint to doordash. i tell her doordash isn’t at fault, doordash doesn’t bag up food, YOU DO. woman is in denial and says that every item was in the bag. i tell her it was not which is why i went in person to go get it and now she’s speaking over me and still telling me doordash is at fault. i can only assume she thought i was trying to get a free drink outta this when that was not the case. would not have bothered to drive down there SHOWING YOU A RECEIPT for a free drink.
Placed an order through the app for pick-up at around 10pm. Arrived at the store to find the doors were locked and one of the staff is standing at the door waving me off. I thought the lobby closed at 11pm?? Anyways, went through the drive-thru, the girl over the speaker was kind, the little Spanish girl with the space buns at the second window though had MAJOR attitude and rolled her eyes at me for no reason. Like my bad for using the drive thru for my COUNTER pick up, but you have the doors locked. I get that McDonald's isn't a dream job, but seriously do all ya'll lack any customer service skills?
The food was fine, but I witnessed the manager/ owner boastfully threatening to fire the staff right in the lobby. The atmosphere was toxic and uncomfortable, and I feel terrible for the employees working under that kind of verbal abuse. I will not support a business that treats local workers this way.
The food for breakfast was good, but what is up with beverages being so watered down. The orange juice had the color of grapefruit juice and the taste of distorted water. Not pleasant.
Fast and friendly service! Young man working even came over and wiped down table. Play area great for kids!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.