McDonald's
Pleasant Hill, CA · Fast food restaurant
- Address
- McDonald's, 624 Contra Costa Blvd, Pleasant Hill, CA 94523
- Phone
- (925) 677-2121
- Website
- www.mcdonalds.com/us/en-us/location/CA/PLEASANT-HILL/624-CONTRA-COSTA-BLVD/36862.html?cid=RF:YXT:GMB::Clicks
- Status
- Closed · Opens 6 AM
McDonald's is a restaurant located in Pleasant Hill, CA. It is one of 104 restaurants listed in Pleasant Hill. Its 3.7-star rating is slightly below the Pleasant Hill city average of 4.2 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Saturday | 6 AM–10 PM |
Customer Reviews
$6 for this? Been having Filet o fish all m life and they used to be good. Sadly, this is the last one I will ever buy from McDonalds. What a rip off now.
I asked for extra mac sauce and paied for it. Didn't get it. And links like a quarter ponder. I am very disappointed. Not worth the price.
I went inside, used the self serve kiosk, and ordered To Go. There was nobody else inside, already dining or otherwise. When I walked in, the drive thru also was empty. And still, it took about 20 minutes for my order of just 2 meals to be ready. Nobody apologized for the delay when they gave me my food. And what makes it worse, is the food was so over cooked (I got chicken nuggets with fries) that I didn't eat more than a couple bites and just threw it away. Considering how expensive McDonald's has become, you'd think they would make the food a little better and provide service faster.
I placed an online order through the app before this store closed. when I arrived they had already shut down the drive-thru so I proceeded to go forward to the payment window I tried to get a gentleman's attention but he ignored me. I tried to gesture to my phone where I had my order pickup ID. He still proceeded to ignore me an older female also saw me and I again tried to gesture to my order ID on my phone but she just gestured they were closed. I tried to call the store in the hopes of just getting my order canceled. I could hear the phone ringing from outside the window as they ignored it on two separate attempts someone picked up the phone and just left it to where I could hear staff members mumbling and moving around I tried to speak through the phone that I was just asking for a can
After being parked for a comically long time for a medium coffee and having someone run in to remind the staff that we’re still waiting for something, Jesus (who was already busy running out curbside orders) was the only one who actually talked to us after a nearly 15min wait. This long wait was all for a medium iced caramel macchiato! Just to be told that the machine for it wasn’t working, and I was offered another drink. Overall, just a needlessly long affair that probably could’ve been avoided with communication and consideration of customers. It’s not realistic to expect comprehensively excellent customer service from McDonald’s, but at the very least don’t ignore my presence! Thank you Jesus for noticing us waiting and actually doing something about it!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.