McDonald's

I have said before that I am not comparing McDonald's to Ruth's Chris. I am comparing it to other McDonald's locations and other fast food restaurants, and by that standard my experience this morning was excellent. I arrived early, found a clean table tucked into a corner, and settled in. I was able to connect to their wifi quickly and easily, and placing my order through the McDonald's app was just as simple. About five minutes later, a pleasant crewmember brought my meal over on a tray, which is always a nice touch at a fast food place. Everything I ordered was exactly right. The Egg McMuffin was cooked properly, the hashbrowns were still hot, and the coffee arrived just the way I requested it with two cream and light ice. I even received a bonus sausage wrap with the hot salsa, which m

Having been to many Mickey Deez over the years(Gotta treat my children from time to time), I was very impressed with the service, food, and atmosphere of this restaurant. I was mostly impressed with the staff whom, went above and beyond, to help me with the self help kiosks.( which in my opinion are useless if you need to get help from the staff due to the constant and annoying updates changing the way you order upon entering). Now, moving on to the fantastic service I received. I then ordered a steak egg and cheese meal with coffee. It was somewhat busy, but to no avail, they performed flawlessly. Delivering hot food to my table within moments of ordering. While waiting, I checked the cleanliness of the restroom, seating areas, play area, and parking lot. noticing it was immaculate. Thus

This business doesn't even deserve a one star for anything. The lady approached the counter after I asked through the pickup window if she was the cashier, and by the time she shows up and couldn't find my order because I don't use the self serve cash kiosks anywhere I go! I am a customer service specialist and I expect that the business where I choose to go in and spend my money knows that I pay their bills!!! Obviously, this lady had rather argue over where's my order in less time it would have taken to punch a large black coffee on that screen she was tapping around on and had my coffee paid for delivered and I would have been out the door, no hassles. Instead, your lazy slack customer care is pitiful help. ThAt is ALL!!!

My wife and daughters came here on Christmas Eve, and my daughter recorded the second half of the encounter, so I could only imagine the first half. The worst part is when they asked to speak to a manager, she said she was the manager. Just from the video (want to see it ?) Being and acting so ignorant and during the time we supposed to be in th holiday spirit. Not to mention, the chicken nuggets were cold and dry, no sauce or nothing. I hate when we spend our hard earned money for terrible service and terrible food.

We stopped on 10/15 late. Almost into 10/16 and the staff were so nice and accommodating. Even though it was nearly closing. I want to recognize them and all their greatness. Great crispy fires. Amazing service. Thank you so much.