McDonald's-Randall Rd-O'Keefe Family Restaurants

Waited for my order for 20 minutes at mobile order curbside if I didn't talk to the guy who brings orders to the cars I would never got it. If there was button to cancel order because of long wait i would have done it. Never had to wait that long at any other mcdonald's.

Avoid this ridiculous location! Went into this HORRIBLE McDonald’s today, and ordered two simple meals. A chicken sandwich meal, and a double cheeseburger meal. It literally couldn’t get any easier than that. We sat there and watched as drive thru orders, Uber Eats orders, and people that came in almost 25 minutes AFTER we did all got served. At about the 15 minute mark, I kindly asked the girl at the counter if they had forgotten my order. She smiled politely and said, “Oh, we didn’t forget you. We are still working on it.” Still working on what??? I went and sat down, all the while watching as drive thru orders, Uber Eats orders, and people that came in long after us were once again being served their orders. At the 28 minute mark, they finally brought out our food. I politely

Terrible new owners, gone a few times and took forever to have my order taken. Paid and had to pull forward or park in a spot every time to wait 15+ minutes for a single meal. It’s fast food but not seemingly very fast at this location. Fries were soggy and raw the first time after waiting 20+ minutes after they basically forgot about my order, the guy had to ask at my window what I ordered to go get it. Would avoid this McDonald’s now unfortunately, clearly has issues for now .

Not only is the service slow, I paid $3.03 for a medium coffee that has been sitting on the burner for a while. If I go 15 minutes north of here on Randall Road I can get a McDonald's medium coffee for $1.79 including tax. Plus, their coffee is always fresh. I won't be stopping at this McDonald's again.

Awful. Anytime I get a Coke it takes forever. One simple item. One time I actually left the mobile order spot and never even got my coke. Speaking of coke, out of all of the McDonald's in all of the land this is the only location where the coke tastes off.