McDonald's

One of the employees told me he can't take my order because he works in the kitchen and the other guy is on break. When I asked how long the break is, he replied stating 30 minutes. So I asked him, "so you just get paid to sit around and not work for 30 minutes while the guy is on break since you're telling me you can't take orders?" His reply was "yes". Im hoping management reads this and realizes they are paying 30 minutes per shift for labor that is not worked and is effecting your bottom line. This was a comical answer to illustrate the lack of incompetence that exists in this country.

Located in Northbound service plaza of I-95c this McDonalds is clean well maintained. It’s open 24/7, very convenient for travelers. No self ordering kiosk, but ordering at the counter moves smoothly. It took them little bit long time to handout our order of nuggets and fries. Both tasted fine, the well-known McDonald’s taste and quality.

I would give this location zero stars if that was an option. I ordered one sandwich at the drive-through and was asked to pull forward and they would bring it out in two minutes. 20 minutes later I went inside to inquire there was no apology. no explanation. They threw a bag with a cold sandwich at me. Zero customer service absolutely horrific experience. The owner of this location should be aware.

They charge for sauce, spent $16 for a meal that normally somewhere else say McDonald’s it’s only 10 bucks. Don’t you think that they give out the sauce for free? French fries wasn’t fresh again don’t you think for $16 and plus a meal french fries at least would be fresh, I understand it’s a highway service and it gotta be expensive. Of course it’s a premium price but the service has to be premium too. The sandwich is a mess all over the place.

To be honest, one of the cleanest and modern McDonald's on the 95. Came in about 8am and it was empty, but the staff was very nice and quick with orders (there was 4 of us ordering full breakfast meals). The drive-thru was packed, though.