McDonald's

This was such a cool place to visit. The upstairs is an exact replica of the actual set which was in California. Our waitress Julie was so helpful and her service was impeccable. The food comes out fast and hot and the drinks as well. Will definitely be back soon

We love this MCDONALDS at Queen Street in Southington CT. It’s always fresh fries 🍟 , quick service, prefer dining inside. Roomy nice looking and clean dining area. Enjoy every time we are here 👌👍😊❤️

LOVED this McDonalds for most of my life. Last two times I’ve been there they messed my order up. No big deal I’m a chill dude. However, being told I’m “wrong”, “you don’t just want this” and “you’ll have to wait then” put me over the edge. Mistakes happen. But twice in one week with very poor customer service response has me back to Wendy’s, BK, KFC and pretty much every other spot on Queen street.

I know McDonald’s is a fast-food place and expectations shouldn’t be sky-high, but what I dealt with during my visit was ridiculous. I ordered through the app, got my confirmation code, and even gave the code through the drive-thru speaker. I was told everything was good and to pull forward. Then suddenly, a worker wearing a pink McDonald’s shirt (the night manager or night shift lead—whatever her title is) comes to the window just to tell me my order was canceled. I have never heard of an app order being canceled for no reason, and the whole situation felt like they were just too lazy to make it. Instead of fixing the issue, she told me to cancel the order myself on the app and then told me I had to reorder it again—and wouldn’t even let me order at the counter. It was a complete waste of

Service is garbage. Lady (I think the manager) wanted call to cops on me because I wanted to refill a cup of soda that I got in the drive thought like 40 min ago. She was yelling at me and she was very rude and unprofessional. She was threatening to call the police and under the threat of her calling the police I had to pay for the drink one more time. I also smelled alcohol coming from her breath somebody from McDonald’s Corp should check on this lady.