McDonald's

I've been to this Mcdonald's plenty of times and never have had any issues. For whatever reason this time, when i ordered the new Hot Honey Chicken sandwich, i got no chicken patty. Got a good laugh but it was very annoying. They also forgot two whole McChickens.

I had a very frustrating experience at this McDonald’s location. I ordered a large caramel frappe through the mobile app using 4,300 reward points and selected drive-thru pickup. When I got to the window, I was told they were “unable to make a frappe.” No one notified me beforehand in the app, so I had already used my points and driven there for nothing. I politely asked if they could cancel the order so I wouldn’t lose my points, and I was told they couldn’t do that either. The employee’s only solution was for me to “come back tomorrow and get one,” but they did not provide a receipt, replacement coupon, or anything in writing. I also received no apology. I went inside to speak with a manager, and the situation got worse. The manager would not even come to the counter and instead mumble

The wife and I have stopped twice in the past couple of weeks and not get service. No one even bothered to acknowledge us at the counter so after several minutes we took our business across the street. Perhaps you should close the dining room and become a drive through location only.

Apparently they don't like when you redeem earned rewards all at once. Ordered a couple chicken sandwiches, small fry and a couple drinks and the girls behind the counter threw a small cup at me and told her coworker no way I got 3 large drinks since I just used my points for food for my son I should be happy I got a small cup it was also free. Hard times and people out here acting like they're better than other people is really a shame. God bless her though I pray she never has to find out what its like to have a truck on E and a family to feed and get places.

This place either needs more help or they need to train their employees better. So much wait time for breakfast. Everybody was complaining a couple of people were just waiting for coffee. They already had their food. Even the drive-thru customers were coming in because their orders were incomplete. I got my order, was totally somebody else's, returned it and waited some more. Do better McDonald's!