McDonald's

Service complaint incoming. If you’re going to order ahead and think that that means your order is guaranteed then you have another thing coming. This morning at 9:50AM I placed a mobile order for a harsh brown and McMuffin. Get there at 9:59, the screen swtiches to lunch and I have 1 old man infront of me. The menu switched before a could make his order and he yelled at them about it and let him order breakfast. I saw what he got and it included hasbrowns. I get up there and tell them I placed a mobile order. Well, the lady at the window when I get my food says “we are out of hash browns so you’re getting a small fry”. I told her the guy infront of me is getting hash browns and she acted like she couldn’t hear me and repeated my self 3 times before telling her I KNOW what he order bc I

I think everyone that works here has a fear of filling the fries all the way, or just forgetting items. There is something wrong with our order every time we go here, and for the money it costs to get half filled fries and a burger that legitimately looks like someone stepped on it for almost 20 bucks. It’s like this every time we go

McDonalds with a PlayPlace. Very good for kids. My kids were refreshed after 2.5 hrs of drive. The service was OK. They forgot to include items from the order, which they corrected immediately. Outside seating is great. With a nice summer breeze - very enjoyable.

No complaints about food or service (although sometimes it takes them a while to bring a cashier to the cash register. I refuse to sue the kiosks). Biggest complaints is the sterile feeling kids play area. Bring back the fun and exciting kids play area that actually felt fun!

I came from out of town, had a mistake on my order. Frank the GM was quick to fix it and was delightful to work with. Thank you for doing that for me, made our trip that much better!!