McDonald's

I couldn't go without editing my previous post after my wonderful experience at McDonald's tonight. And I mean that sincerely at almost midnight tonight I was picking up an Uber delivery order and I had the pleasure of meeting Gabby and Mia at McDonald's when picking up a customer's order. It was very obvious that all three of us were Beyond exhausted you could see it in our faces. Of course none of us said a word but this evening a person's customer service went above and beyond and I felt that she needed to be recognized. Even though it was past the time she was supposed to get off a young lady by the name of Mia went the extra mile to help me place an order and pick up an order after a very long day and I couldn't be more grateful. If there were more young ladies like Mia and Gabby the

I returned because my order was incorrect. My large French vanilla caramel iced coffee wasn’t made properly in which I paid additional surcharge for the Carmel but I corrected it no problem, and I paid for extra sausage but only received one patty. However, when I return agitated the staff advised me that both sausages are underneath the egg. If I knew this was the bikini bottom I should’ve at least been handed a script. One employee, an older gentleman, handled the situation professionally and helped resolve it, which I appreciated. However, this is not the first time I’ve paid for extra items here and didn’t receive them. $.50 to $1 doesn’t seem like a lot but when thousands of people aren’t receiving what they pay for but just brushing it off. When customers are charged for things th

Our food was ok, but not outstanding. Our large order of fries was only filled halfway when we received it. McCrispy chicken was a bit overdone, and we did not receive the ranch dipping sauce that we ordered with nuggets. We also didn't receive one of two drinks that we ordered, and had to go back to the counter to ask for it...where I made eye contact with two employees who avoided helping me for about 2 minutes. One finally came to ask what I needed and after getting the drink for me, made no eye contact or apology for the mistake. What happened to customer service with a smile?

If I could give their service a 0 I would. Very upset! Got our order completely wrong and forgot to put one of drinks on the order. When we asked them they questioned us as if we were trying to get a free drink. After haggling us at the pickup window she finally took payment (claiming she had no register to take payment and tried to send us back through the line) and gave us our other drink. After getting home and opening the bag we did not get anything we order. Guess it’s our fault should’ve checked the bag.

Perfect stop to get my evening Sweet tooth on. But then it could have been something in the water if you catch my drift. Pick me up a mini M&M McFlurry for a very reasonable price. Still don't quite get why they change the packaging on that. Blessings for 2026