McDonald's
Utica, NY · Fast food restaurant
- Address
- McDonald's, 1700 Genesee St, Utica, NY 13501
- Phone
- (315) 798-9205
- Website
- www.mcdonalds.com/us/en-us/location/NY/UTICA/1700-GENESEE-ST/18030.html?cid=RF:YXT:GMB::Clicks
- Status
- Closes soon · 11 PM · Opens 6 AM Sat
McDonald's is a restaurant located in Utica, NY. It is one of 215 restaurants listed in Utica. Its 3.1-star rating is slightly below the Utica city average of 4.4 stars. There are 10 photos associated with this location.
About McDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For... More
Hours
| Friday | 6 AM–11 PM |
Customer Reviews
Excellent McDonald's!! They had pretty good (friendly) employees working the counter when I arrived at 3:15. I especially liked the male manager (who was having a team meeting when I showed up). He emphasized team work and accountability!! He sounds like an excellent manager, and definitely an asset to McDonald's!! Well run McDonald's!!
It's pretty sad when you pull up to the drive through window and you get told hold on a minute and you end up waiting almost 10 minutes. And then you place your order. And they tell you that you can't have something, because it's broken. They never fix stuff around here. So would you like to order something else then? When you get up to the cash air. She takes over four minutes while sitting there talking with other staff members.Then, when you get up to the delivery window, you happen to look in.And there's a staff member standing there in a brake pink housecoat.Just talking to everybody, this don't sound like mcdonald's.It sounds more like a daycare, very displeased with the service. And I enjoy a good mcdonald's big mac, but I will never go to that one again
HORRIBLE this McDonald’s is one of the worst I have EVER been to I went to this McDonald’s on the way home and I was tired and cranky and the bathroom was locked and there was literal garbage on the table and a person sleeping at a table on the corner the roof was leaking the floor was literally soaked I almost slipped and fell on my way in the drink station looked dirty and we waited for fifteen minutes and the employees were eating before serving us and didn’t even say hello when we came in and it was way understaffed I will NEVER return to this McDonald’s again
Horrible customer service. Has me waiting more than 20 minutes when I’m saying “hello” multiple times to the speaker in the drive thru with no reply. Food takes forever to make and I’m still currently waiting as I give this place a review.
We debated on making this review because they have sooo many bad reviews. This was the worst mcdonadls experience we have ever had!! We waited in line for nearly 15 minutes for our food!! Employees in Street clothes sitting on there phones! When we finally received our order it was wrong!! My daughter wanted no ketchup on her burger and we got ketchup regardless. We did not have time to have our order corrected due to needing to catch our train. Corporate please do somthing about this McDonald's!!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.