McDonald's

No matter if you order inside, in the drive through, or ahead on the mobile app you will be waiting 30 minutes to an hour for food. The food is often cold or hard from sitting out to long. I just ordered 20 minutes ahead of time on the app, waited in the drive through for twenty minutes in silence before getting a worker. Waited another 20 minutes in line. The woman at the counter just asked "what did you get?" I used my points to get a free 10 piece and only was given 6 chicken nuggets in a 10 piece box. The shamrock shack is purely only vanilla ice cream in the middle and not mixed at all. My order took over an hour and I waited for at least forty minutes for terrible food.

Ordered a mobile curbside order. I waited out there for about an hour. I ended up going inside to get the food because i still hadn’t received it. Stood in there for another 15 minutes before I even got an opportunity to talk to a employee. I get my order go outside, start to eat. My bun is hard, my burger patty is raw, and there was a single dot of ketchup on my whole burger. The onions were cold and the pickles were hot. It wasn’t even busy, other than the fact there was multiple people waiting inside for their food probably as long as i had been. Overall this McDonalds tends to disappoint and take way to long every time you go. Highly suggest just going to a different location or franchise.

My wife and I wanted some coffee and a little spmething for our ride home after a movie. It was 10:10pm when we went into McDonald's in Vestal. 1. We ordered 2 coffees, a 1/4 pounder and a chicken sandwich at the kiosk and it was out of printer receipt paper thus we didn’t have our order number. 2.The guy working the drive-thru seemed to bethe busiest. So busy that when he dropped a plastic fork on the disgusting floor (Yes, I have pictures), he picked it up and dropped it into the bag he was about to give to a customer. 3. The woman at the counter seemed like shechad more important things to do and went to the front door to smoke while the orders were being half assembled. It took over 30 minutes to get our small order. The place was disgustingly unclean. We almost walked out without our

Not only did we sit in the drive thru for 20 minutes, they served us hard burnt fries. Which is actually the second time this has happened at this location. The first time we didn’t notice until we got home being that they were in my sons happy meal. You’d think after sitting in a short line for that long you’d be served fresh food. Nope. Parked and went inside of the restaurant to have them make a fresh order.. they were extremely annoyed about it. Well don’t serve inedible food in the first place.

I have placed two online orders for this location both of which were lost. The second lost order was never fulfilled and we waited over 30 minutes with no help from any staff. We ended up leaving with my card being charged as no one could tell us what time our order would be ready after having placed the order at 522. We left at 610. It is no help there is no one in the front to help.