Melt Shop

The food had good flavor but it was not fresh. The cheese inside was all dried out and the chicken as well, I was hoping for a slight cheese pull but the cheese was so dried and cool. Would have been great if it was fresh. I couldn’t finish the other have because it was too dry, I ordered the big chicken sandwich with the hot honey and cheddar cheese

Located on the top floor of The Westchester Mall, the melt shop has an assortment of deliciously cheesy sandwiches. Including Melts, Chicken Sandwiches, and classic Cheese Burgers WITH Wagyu Meat. We had the Shop Cheese Burger with no Pickles or Onions and when say that was the juiciest burger I have ever tasted, I was audibly upset. Paired with their Loaded Cheese Fries and Strawberry Guava Lemonade, I enjoyed every bite.

First let me point out that melt shop and melt sandwich shop are different places. I didn’t know this until we were on our way and realized I had been looking at the wrong menu for half of the day deciding what I wanted to eat. The melt shop (this) is located in the mall food court. Anyways, this was one of the worst experiences I’ve had getting food in a while. There were at least 5 people working but we were only able to order food on the machines for some reason. Fine but just weird. We waited over 25 minutes for our food. They ran out of fries, coke, and the bun that my sandwich was supposed to be on. We asked for a cup of water and the guy laughed at us and said ‘we don’t do that’. He gave me a huge attitude when I asked for a fork. The cheese on our cheesy (not fries but tots) was

This is a mall kiosk. The employees were friendly and attentive. I did not have to wait long for my freshly made burger. It was a 1/3# burger and it was very good. Took a couple of supporting pics. The food court is on the 4th floor, but there are escalators that take you up there easily as well as an elevator.

I used to love this place pre pandemic. Was at the westchester mall today on my lunch break and decided to grab something to go. I ordered a crispy chicken sandwich and herb Parmesan tots. The tots were ok. I wouldn’t order again. They were cooked a little too light for my taste but they were fine. On the other hand my chicken sandwich was disgusting. The bread was toasted til it was dark with actual black rings around it bc it was burnt and inedible. I wasn’t so mad at that bc I could do without the bread. The actual chicken was fried so hard and all I tasted was grease. The breading was so thick that when I bit into it it fell off. Yuck. A waste of time, money and carbs. Lol! Don’t bother with this place. Considering the 3.5 star rating it should probably be closed down. I’m insulted th