Menchie's Frozen Yogurt

So good! I love everything about this place, especially the fact that they haven’t changed their interiors, I love the cute decor. This past time I went, the cashier was very friendly and he gave me insight on how good the new hazelnut latte flavor was and made sure to make my dad and I feel welcome, great customer service!

I love coming here around twice a month. The staff are nice and helpful, and me, my sister and my dad met the owner. ( I think- ) He was a nice guy! Always new options of froyo to choose from, and my favorite part are the gummy sharks 😁

This is one of the VERY FEW Menchies that prohibit any samples. Reason being, they are unfortunately located near an elementary school. The problem is there are SO MANY FLAVORS, you have to pay for a frozen yogurt treat to discover whether you like it or not. To think you’re saving money by not giving samples actually results in a greater loss of sales from true paying costumers. A better resolve would be to charge 50 cents or $1.00 for samples and IF the customer regardless of age, purchases a cup of yogurt, that sample fee would get applied to the purchase. We always enjoyed Menchies in the past but not this one because they refuse to give samples to real paying customers.

UPDATE: We returned to give this place a 2nd try and Cecelia helped us. She was so courteous and helpful. It seems they have updated with staff who enjoy helping customers and maintain the shop well. Will def return. *Old post- Took the kids out after a special event to celebrate. Evening staff made us feel like a ghost and almost killed the mood. My 3 year old daughter greeted the employee twice before we were ever acknowleged. Never been here but luckily I had read enough reviews to know somewhat how it works. Choose a cup or cone cup, and choose, choose, choose toppings... Loved the concept and the MILLION and 1 choices. Will probably not come back though on account of how employees treated us though. They just didn't hardly speak or look at us. We did not even know where spoons were lo

It wasn't too bad , good flavor options and toppings. I did notice alot of gnats flying around the toppings and while we were sitting down eating our ice cream I had to swipe them away from getting into war ice cream so I would say that's definitely an issue. They should probably take care of. I was disappointed I came here craving wet walnuts and they had none :(