Moe's Southwest Grill

This was only my second time trying Moes, same location and I can honestly say something is lacking. In the pic I uploaded, the clumps of rice ( HARD) like it’s old!! The chicken also tasted hard and OlD!! I really wanted to enjoy it, but as you can see I barely ate it. There are quality control issues, hard chicken and rice in a bowl is seriously diabolical. The only thing I enjoyed were the chips. I feel as though my money was wasted.

I have been eating at Moe’s since they first opened in Florida. My first time at this Fort Lauderdale branch was super busy at dinner time, around 7pm, which was expected. The line was long but the guy in the black shirt was super friendly and was even apologizing to me for the wait. I told him, “Please don’t apologize, it’s 7pm and it’s dinner time. Thanks for being considerate.” It put a smile to his face since I know it could feel overwhelming for these guys when so many people are ordering online plus the people waiting in the restaurant. This branch is close to the highway and university belt so yes if you come here around lunch and dinner time expect to wait. Anyway, my husband and I enjoyed the food that evening. It was very fresh and generous and everyone was very pleasant even the

Woman with glasses at the beginning needed to make me wait for her to finish covering some food before attending to me, I almost walked out, felt like I was bothering her. Then she asked what she can help with and when I order a "Steak" club quesadilla she seemed annoyed I "just wanted steak and bacon", no smile no eye contact, Did I not order enough? horrible personality to put up front. Next person I say "Steak" club quesdadilla the same way and he knew exactly what to put on it. EVERYONE else acted like my best friend. That lady is not a people person or she's having a bad day and made my day alittle worse. The Queso is Awesome though.

You know what drives me nuts about this place. Is I ordered my food online 30 minutes in advance and I got there and it wasn't done. Then I had to tell these people every time someone came in they stopped making my order. So I told him I was like why you stop making my order every time someone comes in I was like I ordered my food 30 minutes ago and this customers getting their food in 2 minutes if I wanted to wait I would come in here and wait but I said explain to me how I am waiting 35 minutes for my food but you're making everybody else's order right away when they come in there's no point of ordering online

This Moe's location is doing great work! The food is flavourful, served hot, and such generous portions! We got a stack, a quesadilla, and a burrito. All were very tasty. We love the variety and flavors in the salsa bar as well. We most appreciate the staff, they are friendly, cheerful, and very courteous. Super efficient too. Thank you all so much!!