Moe's Southwest Grill
Jacksonville, NC · Mexican restaurant
- Address
- Moe's Southwest Grill, 397 Jacksonville Mall, Jacksonville, NC 28546
- Phone
- (910) 353-6637
- Website
- locations.moes.com/nc/jacksonville/397-jacksonville-mall?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Moe's Southwest Grill is a restaurant located in Jacksonville, NC. It is one of 306 restaurants listed in Jacksonville. Its 4.1-star rating matches the Jacksonville city average of 4.2 stars. There are 10 photos associated with this location.
About Moe's Southwest Grill
Moe’s Southwest Grill in Jacksonville offers bold, customizable Mexican food made fresh daily. Build your burritos, tacos, quesadillas, nachos, bowls, and salads with grilled proteins, fresh veggies, queso, and salsas. Moe’s is family-friendly,... More
Customer Reviews
It was my first time trying this restaurant, and I was amazed by how great both the food and service were. Everything was perfect—there’s nothing I can complain about. You really get the best value for what you order, and the wide variety on the menu makes every meal feel like a feast. If I lived right next to this place, I would literally come here for every meal if I could. John and Tracy are the best!
Alright. The last time I came to Moes it was great. Everything was delicious. I went today at 5:30 PM. There was one other person in line. My whole family wanted steak bowls. When I walked up and it was completely out. I bought some chips and queso and waited for them to cook it. 20 minutes later I walked back up and ordered all three bowls. When I got home the rice was crunchy. And the steak tasted strange. And the fresh jalapeño was literally all stems and seeds. Come on guys.
I have been getting takeout from here for over a year. I typically like their bowls but lately the quality and quantity have been rather inconsistent. When it’s good it’s really good but I never know what I’m going to get. I’m thinking about looking for other options.
The service was terrible and disgusting from some African American employees. This happened five years ago and I never went back with my family. I don't know if it's because we are Hispanic, but we are Boricua, or Puerto Rico USA, we are American, and we respect people regardless of colour or race. They should be more friendly and professional. I don't know if the same employees are still there, but I'm no longer interested in spending money there. The treatment was horrible.
Meant to write this a little while ago but oh well, my opinion still stands. I used to love this place, but the last 2 times I went solidified that I will NOT return. Once I went by myself and ordered a burrito. The worker was didn't acknowledge me, only stared and waited for me to speak. They asked me which meat, rice, beans, and if I wanted cheese, and that was it. The meat was very scarce. I had to state the rest of my order unprinted, they wrapped it, mumbled the order to the cashier and that was it. The next time, both my daughter and I ordered. It was the same worker (late teens white male on the shorter side) with the same crap attitude. I ordered my food and this time asked him to add more meat after he attempted to only put a half spoon in my bowl. He rolled his eyes and put a
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.