Mrs. C's Soft Serve & Cafe

Westfield, MA · Ice cream shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Westfield
#44
of 88 restaurants
City Percentile
44%
rating percentile
Address
Mrs. C's Soft Serve & Cafe, 192 E Main St, Westfield, MA 01085
Phone
(413) 482-1203
Status
Closed · Opens 12 PM

Mrs. C's Soft Serve & Cafe is a restaurant located in Westfield, MA. It is one of 88 restaurants listed in Westfield. Its 4.2-star rating matches the Westfield city average of 4.2 stars. There are 10 photos associated with this location.

About Mrs. C's Soft Serve & Cafe

Mrs.C's soft serve ice cream shop est. July 2024! A local family own business! We offer gelato, sherbet, cookies, 84 soft serve flavors, and daily specials.

Hours

Saturday12 PM–7 PM

Customer Reviews

★★★★★ 5.0 Terry a.k.a.Theresa Hooper · Jul 2025

Who knew?? This place is new around here and I have passed it by too many times!! Today I am so glad I stopped! Their soft serve is terrific, and the numerous choices for Sorbet and Gelato are amazing!! I'll have to try them al!

★★★★★ 5.0 J. Zack Hoffman · Jul 2024

Update 7/25, they've added gelato and sorbet options. Including both a blueberry lavender Sorbet that is amazing, and a s'mores gelato that was also good. We've also recently tried the chai tea flavored soft server and that was quite tasty too. Good soft serve ice cream, lots of flavor options. Service was decent for opening week. We'll probably go back. We tried the cheesecake flavor soft serve, normal chocolate/van twist soft serve w/ sprinkles, and a Reese's Flurry.

★★★★★ 5.0 Zuzanna Hitchcock · Jul 2024

The ice cream was great- some of the best I’ve had in town! The quality was definitely there, very smooth texture, and great flavor. However, the customer service and presentation was lacking, but that is understandable as they are a brand new business. I am excited to come back soon to see the growth that they will soon achieve. We did see the owner walking around greeting the customers, which was nice! Very happy to have another great ice cream place in Westfield!

★☆☆☆☆ 1.0 Stephen Westerling · Sep 2025

Skip this place and go to Northside Creamery. It’s run by a bunch of children. The workers here are pretty rude and not accommodating at all. Couldn't care less about customer service or even basic manners. You can only get one favor of ice cream per bowl which is weird. Green apple ice cream tasted like plain vanilla. German Chocolate was unimpressive. Handed me 3 dripping bowls of ice cream (it's 70 degrees in late September btw) that dripped all over my car and didn't offer or have a box to put them in. When I asked for one, the girl handed me a dirty looking box from the back. Needs some adult supervision to this place up to speed. Will definitely skip this place and head to Northside or Summer House. Big L

★★★★☆ 4.0 Jack Schectman · May 2025

Didn't have to wait and had a lot to choose from. Only place I know of with flavored soft serve and indoor seating with a restroom. Would have given 5 stars if they didn't open so late most days.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.