New China Restaurant

Ordered food asking specifically not to overload the to-go chicken dish with excessive onions - they even wrote on receipt "less onion" for 1 of them. Got home and there was way too much onion/veg on both chicken & steak dishes. This is how they keep their costs down... sell you "Mongolian Chicken" and give you more than half full of onions. Complained to manager - who instructed me to return the plate of food the next day for an exchange. WILL NOT RETURN. I will find another Chinese food establishment nearby.

I will say the service was great, very nice. However, the food was not great quality. We ordered sweet and sour chicken combo plate with Lo mien instead of rice, chicken wings and 2 other combination plates. Food didn’t seem fresh as expected. Egg rolls were not crispy at all. Nothing that should have been crispy was crispy. Very disappointing when spending your money. Everything was done within 10 mins. We should have known better. Hour before closing or not, we still should have had fresh food.

I’ve been a regular customer at this restaurant for the past two years, but after my most recent experience, I won’t be returning. They use Beyond Menu for online ordering, and the layout could really use improvement. I accidentally selected “egg” instead of “egg roll,” which was listed right underneath. A simple mistake. I picked up my order, went home, and only then realized the egg rolls weren’t there. Thinking they’d been forgotten, my partner went back to the restaurant to ask about it. When he arrived, they told him the order was for eggs—not egg rolls—so he left. Immediately after he walked out, they called me. Instead of calmly explaining the mix-up, the woman on the phone began raising her voice at me. Every time I tried to explain what happened, she interrupted and continued ye

I ordered a large WonTon Soup that cost 5.94. The receipt total was 5.94 but when I signed the credit card receipt it was 9.94. Now it could have been an innocent mistake but I doubt it because she would have had to change the price for it to charge my credit card 9.94. I caught it and of course she apologized profusely and reversed corrected the wrong amount to the correct amount and offered me a free coke. So just be aware of this switch when using you credit card at this and any establishment but it can be done anywhere you use a credit card

Food is absolutely delicious, service is great always treated very well when I go into order.