New Holland McDonald's

Normally I love going to McDonald's here but the night crew sucks. The burger I got literally tasted like straight salt. It was 100% inedible. At least Wendy's never messed up that bad.

This place is painfully slow. I waited about 10 to 15 minutes just for a very basic, regular order, which is unusually long. Customer service felt inefficient despite the staff being polite. There were several regional or corporate managers sitting around on laptops, and it honestly made me wonder what they were doing or if their presence was somehow slowing things down. Overall, the experience felt disorganized and frustrating.

If I could do zero stars I would. Ordered a large soda with extra ice. When the employee grunted and handed it up me there was about an inch of space between the lid and where the soda started. And the employee was beyond rude. First, fill up the damn cup. I'm paying for a full cup. Second, if you hate your job that much, quit! This chick should be fired. She's terrible. But apparently that's this generation. None if them gave customer service or people skills. Will never go here again.

the morning crew needs some work. i've never in my life went to a mcdonald's at 10:28 and wasn't able to order lunch let alone be told THEY DONT EVEN HAVE LUNCH DOWN YET??? i called again at 10:31 after leaving to speak to a manager and asked why there mcdonalds is different, and she gave a mediocre excuse and continued to tell me they STILL didnt have breakfast up and this east 10:33. Ridiculous. Afternoon crew is amazing though! always kind, fast, and reliable. i'm a previous manager of mcdonalds. This needs fixed, and this isn't the first time i've had this issue at this mcdonalds

I’m really disappointed with the service at this McDonald’s. When I walked in, there was no one at the front counter, even though I could see three employees in the back. One employee looked at me several times and completely ignored me. I had to flag down another worker just to get help, and when I explained that both my meal and my brother’s meal were missing items, she walked away without responding or engaging with me at all. The person who finally came out to help seemed confused, even after I clearly explained what was missing. Nobody was friendly, and the whole interaction felt careless and unprofessional. Unfortunately, this isn’t the first time I’ve had issues at this location, and today just confirmed that the service here is consistently bad.