New Shang Hai Chinese Restaurant

New Haven, CT · Chinese restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in New Haven
#394
of 509 restaurants
City Percentile
17%
rating percentile
Address
New Shang Hai Chinese Restaurant, 363 Whalley Ave, New Haven, CT 06511
Website
order.mealkeyway.com/customer/release/index?mid=3471437a45366c4d79585765304b79445356312b2f673d3d
Status
Closed · Opens 12 PM

New Shang Hai Chinese Restaurant is a restaurant located in New Haven, CT. It is one of 509 restaurants listed in New Haven. Its 3.6-star rating is slightly below the New Haven city average of 4.3 stars. There are 10 photos associated with this location.

About New Shang Hai Chinese Restaurant

New Shang Hai Chinese Restaurant, family owned. We are the best in town. Delicious food and great service. Now it’s more convenient just simply order your food from Uber Eats, DoorDash, Grubhub or directly from the website for your delivery and... More

Hours

Saturday12 PM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Randy Allman · Jan 2026

Cant Reccomend. Ordered from a lunch special via grubhub. Boneless spare ribs with chicken lo mein. Firstly it didnt smell right. I tried the pork. It was average but something was wrong with the lo mein. The Chicken smelled slightly like fish and was rubbery. I couldnt finish and threw it away. I figured they used fish sauce or something until I looked them up online and saw they are also a fish market. Not good when chicken smells like fish.

★☆☆☆☆ 1.0 Friendly Neighborhood Dog Walkser · Dec 2025

Im surprised this place isn’t out of business the lady there is very nasty I was very calm and tried to ask her why do I have to order online? I have ordered from this place before in person and paid upfront, I tried to reason with her and asked her while I’m paying with cash, Unfortunately, she does not understand that treating people the way she does makes her lose out on money… I am baffled at the fact that she was willing to lose a very good customer because I’ve actually ordered from here numerous of times and have dealt with her attitude, but today was her worst. She was upset because she had so many orders and I hope she understood me when I told her…. You are upset and angry with me because you are making money and you have people putting orders in?? When shit hits the fan and they

★☆☆☆☆ 1.0 Brook Lauren · Oct 2025

OMG!! That lady.is SO rude and nasty..threw my food, told me so what and really had a NASTY, NASTY ,attitude. The site says closes at 1130, 1050, they say they're closed. And all the prices on the menu are more when u get there. DO NOT SUPPORT THEM, PERIOD! Especially, if u black and live in New haven..you will see EXACTLY , what me and countless others are saying about them.BIG FACTS.

★★★★★ 5.0 Abby Linn · Oct 2025

Best Chinese food I’ve had, everything was fresh and hot. Super tasty. Definitely recommend this place. Must try!!

★☆☆☆☆ 1.0 Jonathan Rivadeneira · Dec 2025

Don’t recommend this place. Miserable people with lack of respect cant make good food. The lady that works there thinks her food must be made of gold…always wants people to order online only….

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Chinese restaurantAsian restaurantDelivery RestaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.