New World Chinese Restaurant

Last night I ordered $50 worth of food from New World Chinese in Yonkers, NY, and they took about 1 hour and 45 minutes to deliver. I took the order at my door, gave him a $5 tip and went inside. I opened the food and everything was barely warm. I realized they forgot my 3 egg rolls, and I called, and took 3 calls to the Manager to finally answer my concern. She did not even show remorse for them forgetting but lied and said I had 3 sodas brought instead of the egg rolls. Vi paid for 3 egg rolls, cand they did Not rectify it. This place has bad ethics and Customer Service. I'm not going Back. Sincerely Michael G.

Update! I recently received rice that was not to my expectations I thought a new cook was making food. For two weeks it was not good. Today I decided to try again and I was very surprised it was what it's been for years. I actually loved it. What ever was the reason, I'm happy it's good again. So I'll continue to be a customer. Never had any issues over the years, except for those two weeks. I actually threw the last order in garbage. I was so disappointed I'll give credit when credit is due. I was very content this time.i hope it continues this way.

I have never tasted Chinese food as nasty as this in my 66 years of life. I can't believe that this place still has customers. Their steamed chicken dumpling were like plastic, even when I tried to soften them up by boiling them, they never got soft.The dipping sauce that came with them was disgusting, it tasted like all vinegar, I truly hate this nasty place. The chicken fried rice had no flavor, the chicken wings were dry, and tasteless. The wonton soup had no flavor. I don't know how this place stays in business, there is no reason for it, I have NEVER tasted Chinese food this bad before. The woman sounded weird on he phone, just as weird as their nasty food. If I had had this food the first time I tried Chinese food I would have NEVER eaten it again after trying this nasty place. They

2 stars bc food was fresh and lo mein was tasty. Disclosure , I ordered via uber eats, therefore the report was filed via the app! I did not need to call the restaurant as Uber refunded my funds. However I want to confirm the reviews below of receiving incorrect items. I ordered curry beef and onion and I received curry chicken and onion. I don’t eat chicken so I had to throw the entire food away and only eat the beef lo mein I ordered. A bit disappointed as the food smelled good and seamed fresh. Not sure how clearly selected items ordered from your menu are missed. Also my instructions were followed so it gave I cooked this wrong meat and I don’t care I’m giving it to the customer anyways !

The staff were very friendly and helpful, and the food came out quickly. Clean environment and great overall experience. Perfect spot for take out