New York State Department of Health

How about doing a review of the deal new york state has with the private Healthcare company OrthoNY. They have TONS of complaints. Indifferent doctors like Ansari and Flik. And nurse practitioners that argue with patients rather than treat them, then call a few hours before the next appointment and tell the patient not to come in.....pretty toxic and Indifferent behavior towards a patient that's dealing with pain! OrthoNY has been more of an impediment to my Healthcare than any help! All the while get their copays. Thats more important to OrthoNY the Money $. Money over Patients that's OrthoNY! New York State is fine with it's residents being treated like this....

As a social worker advocating for a young man needing services from OPWDD I have had incredible assistance from Linda Herron, RN. This lady has been absolutely outstanding. In an attempt to advocate for this young man, 30 years of age with a dx of ADHD and autism, there are different challenges due to this . Understanding that she does not create the process, but she does have to make it work. They are incredibly lucky to have her on staff… And so are we. We all know that the school system fell short when they did not do an appropriate referral for Ethan upon graduation . So we are already behind the eight ball.. Her communication is consistent, Her explanation of needed documents that are unusual to this case is concise, her review of documents is timely. With all that, she is always po

I called this morning for assistance with an error I was getting on the website where my husband was trying to submit an application for our family of 4 for health insurance. When I called, the woman who answered, "Charlie" (who when I asked if there was a number she could be reached at, said snarkily "not for you") would not answer my questions without my husband getting on the phone and re-providing all of his information even though I am a permanent authorized user on the account. I'm sorry but I'm a grown adult, and this woman is telling me that I have an open account that can't be verified but wouldn't tell me if it was my husband's account. I asked, because I has an abusive narcissistic ex who has done things like that in the past. But apparently I didn't have a right to know who's a

This place is very unprofessional, I have left over 250+ calls a day left over numerous voicemails and faxes nobody responds nor calls back I have been out of work since December gave them everhthing they asked and nothing has changed

I wish they would allow conference calls as I assist many indigenous people whose Spanish is their second language. They need help and the facilitated enrollees often are too busy to help. I know it is the hippa. But they are giving permission for me to assist them on the line.