Noodles and Company

This is the first time I tried this restaurant. I was actually going to Jersey Mike's, but then saw this in the same strip mall and thought it looked good. That was my first mistake. Then I ordered the chili garlic ramen with no scallions, add shrimp. I also ordered the Cajun Shrimp Fettucine, no bacon. Josie, the person who rang me up, had to start over several times and kept asking me to repeat my order. She finally got it rung in and I paid and added a tip. Then a few minutes later, a man came from the kitchen and told me that Josie, the girl who rung me up, did not add the shrimp to my chili garlic ramen, so I would need to pay for that. Okay fine, not the way I would have handled it, but I gave him cash for the shrimp. Then I waited for my order and about 13 minutes later, so

So happy to have a new restaurant in Council Bluffs that hits the mark. The store is newly opened, but it's very clean and smells delicious. The staff are friendly and helpful. We had the Buffalo chicken mac, spicy Korean steak and kids Mac. All three were delicious. The Buffalo chicken is hit with just the right amount of hot sauce and the spicy Korean steak has just the right amount of heat. Not too much. Our daughter loved the Mac and Cheese and the homemade rice Krispy treat. This will be a spot we visit for lunch or dinner regularly. Highly recommend!!

Staff was friendly, food was hot and fast, restaurant was clean. No complaints! We've been to lots of Noodles and Co. and this was probably one of the best

The food was a good size portion for the price. I got the beef stroanoff good flavor bit when they brought it out it was cold. Prices weren't to bad. There was nobody in there and when we were at the counter to order the 3 people working just looked at us.

Ordered through the app with a 5:43 PM pickup time. I didn’t get my food until 6:19, only to find it had been sitting out for 30 minutes. The app never said it was ready. My name was apparently called once (not loud enough for me to hear), and that was it. No second call, no check-in, no offer to remake food that had been sitting out. Really frustrating experience and poor communication.