Noodles and Company

I included receipt, I ordered Japanese pan noodles with chicken, but there was no chicken. I also ordered chili ramen with chicken. The ramen did have chicken but the noodles don't look like ramen to me. It looks more like flat pasta noodles. Disappointing

I stopped in around four pm and ordered mac n' cheese and chicken noodle soup to go. I patiently waited more than fifteen minutes for my food. There were at least five or six patrons who picked up online orders while I was there. It is clear that those orders are given priority over the people ordering at the counter. I was just one person with a small order, yet they let me stand there forever... until I finally got my food. Oh, and there were at least five, maybe more employees "working" at the time! Once in the car, I opened the container for a few quick bites of my favorite mac n' cheese 🧀 I haven't eaten Noodles and Company for quite some time but always regarded the Mac n' cheese to be excellent; flavorful creamy and thick! Boy was I disappointed! The mac n' cheese was at a level

Food was great. Was nervous that the reciept didn't say glutem free and no mushrooms on it but it came just as I ordered (gluten free and no mushrooms). The employee though when having me my change (I paid cash) said to me "I'm not sure if I got the change correct." That was concerning that he is on the cashier part but doesn't know how to count money. He did get the amount correct though but looked confused as well.

Josh was outstanding, from the pesto pasta recommendations to helping me get the rice crispy treat. He was kind, patient helpful and very down to earth; an authenticity thats nice. Me and my girl will be back:^)

I ordered food for my wife's birthday party to be ready by 4:30pm today. When I got there at 4:25pm my order wasn't even started yet. It wasn't even completed till 4:45pm which delayed her party from starting. My other issue with app order is they included the tip which was hidden from my view on screen until I pressed the payment button. I would of had no problem tipping for good service not being added at time of order prior to picking up my order. I am unclear how long it will be before I order from Noodles online again.