NYPD II Pizzeria and Italian Restaurant

Sooooo Oliver was great. Experience was odd. 1 extra roll per person and there was a 🤑 CHARGE. I asked for light cheese on top off eggplant rollatini and must have had a pound melted on top🤢, ran out of table butter but "we" had to suggest they give us some from the line, as soon as dinner was served we were asked if we needed boxes to take home and then was asked what size. At end of a delicious meal we asked for a bag and were advised they ran out and had to get from Chinese restaurant next door. Oliver was great experience was weird

I am extremely disappointed with the order I received. I ordered a piece of grilled chicken, but instead, I got five tiny, overcooked scraps that were not fit for an animal. As for the six rolls — they weren’t even cooked, they were doughy! This is completely unacceptable. you take my hard earned money and give me crap I ordered from you all the time- so disappointed!

I’m from Chicago & lived in NYC, so I know what the best pizza taste like. NYPD2 is by far the best pizza I have ever had. Even reheating it tastes phenomenal. The only reason I gave “Service” 3 stars is bc they use DoorDash. I typically pick it up but there are times we can’t. Multiple times with DoorDash I don’t get my pizza, wings & garlic bread for almost 2 hours. I wish they’d hire their own drivers to protect their product. The food is 15/10. It’s amazing.

The dinner was delicious and big portions. The server was Vlora that she was great with the service, big smile and very kind. She makes the place very welcoming! Nice atmosphere to enjoy the food with our families and friends. Love their pizza!

UPDATE: I called about an hour after the original incident. I was able to speak to a manager. He explained that the restaurant was extremely busy when I called before. I was offered another pizza at any time I wanted. I ordered my pizza later that week. It was up to its usual standard and had the appropriate amount of extra cheese and bacon. It was delicious. A couple of days later I ordered a sub and lasagna with their meatballs appetizer. The food was wonderful. The service again bothered me. I left, got to my car, and discovered I was given a salad. I hadn’t been asked if I wanted soup or salad. (My recollection is that I’ve been asked in the past.) I went back in, explained things, and the girl argued back that it was my job to tell them. I was baffled and about to leave when anothe